Business Analyst

National Data and Surveying Services Inc; Pasig; In loco; PHP 480.000 - 720.000; Tempo pieno

Descrizione del lavoro

National Data and Surveying Services Inc. is seeking a Business Analyst to bridge business needs with technology and processes. You will gather requirements, model processes, and define clear specs for technical teams to deliver measurable value.

You will work with SMEs and leadership to translate requirements into BRDs, SOPs, and dashboards. Strong communication and data analysis are essential for success.

Competenze

• Bachelor’s degree in Business Administration, IT, CS or related field.
• Proven experience as a Business Analyst or Systems Analyst.
• Excellent written and verbal communication skills for technical and non-technical audiences.
• Strong requirements elicitation techniques (interviews, workshops, surveys).
• Experience with process modeling and documentation tools.
• Proficiency in SQL for data querying and analysis.
• Familiarity with Agile/Scrum methodologies.
• Experience with data visualization tools like Power BI or Tableau.

Mansioni

• Work with stakeholders to identify, document, and manage business requirements and user stories for new systems and automation projects.
• Conduct process analysis using BPMN and gap analysis to map As-Is and To-Be processes.
• Translate high-level needs into functional and non-functional specs with traceability to goals.
• Prepare and maintain BRD, functional specs, and SOPs.
• Develop reports and dashboards to track project success metrics and post-implementation performance.
• Collaborate with Data and Automation teams to capture data requirements for models and automated systems.
• Evaluate solutions against requirements and business value.
• Support QA with test strategies and UAT to ensure delivered solutions meet requirements.
• Facilitate workshops and interviews; act as bridge between business and tech teams.
• Assist in change management and training material input.

Conoscenze

Stakeholder management

Requirements elicitation

Data-driven analysis

Communication

Formazione

Bachelor's degree in Business Administration, IT, CS

Strumenti

SQL

Power BI

Tableau

Process modeling tools

Descrizione del lavoro

Position Summary

The Business Analyst is a crucial link between business objectives, technology, and process improvement. This role is responsible for deeply understanding the needs of the business, translating them into clear requirements for technical teams (including the Process Excellence, Automation, and Data teams), and ensuring that deployed solutions deliver measurable value. The ideal candidate excels at stakeholder management, detailed requirement elicitation, and data-driven analysis to inform strategic decisions.

Key Responsibilities

Requirements Gathering and Documentation

• Work closely with business stakeholders, Subject Matter Experts (SMEs), and leadership to identify, document, and manage business requirements and user stories for new systems, process changes, and automation projects.

• Conduct in-depth process analysis using methods like process mapping (BPMN) and gap analysis to define current-state ('As-Is') and desired future-state ('To-Be') processes.

• Translate high-level business needs into detailed, clear, and unambiguous functional and non-functional specifications, ensuring traceability to business goals.

• Prepare and maintain comprehensive documentation, including Business Requirement Documents (BRD), functional specifications, and Standard Operating Procedures (SOPs).

Data Analysis and Solution Assessment

• Perform data analysis to support business cases, identify root causes of problems, and quantify the potential benefits (ROI, cost savings, efficiency gains) of proposed solutions.

• Collaborate with the Data and Automation teams to ensure that data requirements for models and automated systems are accurately captured and met.

• Evaluate potential solutions, whether technological, process-based, or organizational, against documented requirements and business value.

• Develop reports and dashboards using tools like Power BI or Tableau to track project success metrics and monitor business performance post-implementation.

Stakeholder Management and Communication

• Facilitate workshops, meetings, and interviews with stakeholders across different business units to gather information and achieve consensus on requirements.

• Act as the primary communication bridge between the business side and the technical development/implementation teams.

• Assist in change management by communicating changes to stakeholders and providing input for training materials, ensuring smooth user adoption.

Quality Assurance and Project Support

• Collaborate with the testing team to define test strategies, create test cases, and execute User Acceptance Testing (UAT) to ensure the delivered solution meets the documented requirements.

• Support the project manager in planning, tracking, and reporting on project progress, risks, and issues related to business analysis activities.

Required Qualifications:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.

• Proven experience as a Business Analyst, Systems Analyst, or similar role.

• Exceptional written and verbal communication skills, with the ability to communicate technical concepts to a non-technical audience and business concepts to a technical audience.

• Strong proficiency in requirement elicitation techniques (e.g., interviews, workshops, surveys).

• Solid experience with process modeling and documentation tools.

• Proficiency in SQL for data querying and analysis.

• Familiarity with project management methodologies (Agile/Scrum).

• Experience with a data visualization tool (e.g., Power BI, Tableau).

Preferred Qualifications

• Certification such as CBAP (Certified Business Analysis Professional) or CCBA (Certification of Capability in Business Analysis).

• Experience in the financial, operations, or technology sector.

• Knowledge of process improvement methodologies (Lean, Six Sigma).

• Understanding of Robotic Process Automation (RPA) and AI/ML concepts is a plus.