Senior Business Analyst - AI

Michael Page; Quezon City; Hybrid; PHP 500,000 - 1,000,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional growth and development

Permanent employment with a stable and

Job summary

Michael Page seeks a driven Business Analyst to partner with stakeholders across the organization, documenting requirements and shaping processes for AI-enabled and automated solutions. The role focuses on balancing automation with human oversight while driving efficiency and scalability.

You will collaborate with cross-functional teams to map workflows, measure outcomes with data, and support change management to ensure smooth user adoption in a flexible Manila or Iloilo work setup.

Qualifications

• Bachelor's Degree in Business, Information Technology, Engineering, or related field.
• 2-5 years of experience in Business Analysis, Process Improvement, Digital Transformation, or related roles.
• Hands-on experience supporting process redesign and automation initiatives using AI, low-code, or workflow tools.
• Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions.
• Experience documenting business requirements, process flows, and solution designs.

Responsibilities

• Work closely with stakeholders to gather, analyse, and document business requirements.
• Evaluate existing operational processes and identify opportunities for efficiency improvements.
• Create and maintain process maps, workflows, and business analysis documentation.
• Assist in the development of AI-enabled and agentic solutions that balance automation with human oversight.
• Collaborate with technical and operational teams to implement process enhancements and digital solutions.
• Use data and performance metrics to measure outcomes and recommend further improvements.
• Contribute to workflow redesign initiatives that improve productivity, quality, and scalability.
• Support change management activities, including communications, training, and user adoption.
• Help operational teams build capabilities for working effectively within human-in-the-loop environments.
• Participate in continuous improvement initiatives focused on AI and automation opportunities.

Skills

Business Analysis

Process Improvement

Digital Transformation

AI/Automation

Education

Bachelor's Degree

Job description

• Join a global leader in business services
• Flexible work setup in Manila or IloIlo

About Our Client

This opportunity is with a large organization in the Business Services industry that focuses on providing exceptional support and innovative solutions. The company values expertise and fosters a professional environment for growth and collaboration.

Job Description

• Work closely with stakeholders to gather, analyse, and document business requirements.
• Evaluate existing operational processes and identify opportunities for efficiency improvements.
• Create and maintain process maps, workflows, and business analysis documentation.
• Assist in the development of AI-enabled and agentic solutions that balance automation with human oversight.
• Collaborate with technical and operational teams to implement process enhancements and digital solutions.
• Use data and performance metrics to measure outcomes and recommend further improvements.
• Contribute to workflow redesign initiatives that improve productivity, quality, and scalability.
• Support change management activities, including communications, training, and user adoption.
• Help operational teams build capabilities for working effectively within human-in-the-loop environments.
• Participate in continuous improvement initiatives focused on AI and automation opportunities.

The Successful Applicant

• Bachelor's Degree in Business, Information Technology, Engineering, or a related field.
• 2-5 years of experience in Business Analysis, Process Improvement, Digital Transformation, or related roles.
• Hands-on experience supporting process redesign and automation initiatives using AI, low-code, or workflow tools.
• Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions.
• Experience documenting business requirements, process flows, and solution designs.
• Ability to work effectively with both business and technical stakeholders.

What's on Offer

• Flexible work arrangements.
• Professional growth and development.
• Permanent employment with a stable and reputable company.