Senior Benefits Operations Lead — Hybrid (Manila)

Marsh; Manila; Hybrid; PHP 900.000 - 1.200.000; Vollzeit

Zusammenfassung

Marsh in Manila, Philippines, is seeking a Senior Benefits Specialist to join the Benefits Operations Team. This hybrid role requires at least three days in the office weekly, focusing on analyzing Benefits file transmissions, troubleshooting, and mentoring junior staff.

The role emphasizes ownership of complex assignments, data analysis, system support, and process improvement, with a preference for candidates with experience in insurance or financial services and strong communication skills.

Qualifikationen

• Excellent communication skills, both writing and speaking.
• Valuable experience in using MS Office.
• 4+ years of client-facing and account management experience.
• Experience in insurance or financial industry preferred.

Aufgaben

• Take ownership of and manage complex Benefits Operational assignments.
• Analyze and evaluate Benefits data files, identifying issues and providing resolutions.
• Maintain and enhance operation systems and tools, providing system support.
• Generate and present operational reports to management with insights.
• Perform daily operational tasks including data analysis, system support and reporting.
• Lead projects aimed at process improvements and stay updated on industry best practices.

Kenntnisse

Communication

MS Office

Negotiation

Ausbildung

Bachelor’s degree in business/communication/finance

Jobbeschreibung

Marsh in Manila, Philippines, is seeking a Senior Benefits Specialist to join the Benefits Operations Team. This hybrid role requires at least three days in the office weekly, focusing on analyzing Benefits file transmissions, troubleshooting, and mentoring junior staff.

The role emphasizes ownership of complex assignments, data analysis, system support, and process improvement, with a preference for candidates with experience in insurance or financial services and strong communication skills.