Senior Banquet Operations Lead for Elite Events

HSH Group / The Peninsula Hong Kong; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

The Peninsula Manila in Makati seeks an experienced Banquet Manager to oversee efficient conference and events operations, including staff scheduling, task delegation, and supervision of service.

You will lead a team of casual staff to meet exact standards, ensure flawless event execution, monitor appearance and grooming, and address guest needs while maintaining the hotel’s renowned hospitality.

Qualifications

• Minimum 5 years of banquet experience.
• Ability to read function orders and banquet event orders.
• Knowledge of service styles for function rooms and event spaces.
• Engaging, fast, efficient and friendly.

Responsibilities

• Oversee the setup of each event including checking room layout, team briefing, and postings.
• Direct and lead a team of casual staff to deliver events to agreed standards.
• Monitor punctuality and appearance of banquet staff; ensure proper uniforms and hygiene.
• Communicate directly with hosts, reviewing details and remaining accessible for needs.
• Handle or relay guest and internal inquiries politely and ensure satisfactory resolutions.

Skills

Banquet management

Staff supervision

Event coordination

Guest service

Job description

The Peninsula Manila in Makati seeks an experienced Banquet Manager to oversee efficient conference and events operations, including staff scheduling, task delegation, and supervision of service.

You will lead a team of casual staff to meet exact standards, ensure flawless event execution, monitor appearance and grooming, and address guest needs while maintaining the hotel’s renowned hospitality.