Senior Associate, Fraud

RCBC; Metro Manila; Presencial; PHP 420 000 - 640 000; Tempo integral

Resumo da oferta

RCBC in Manila is seeking a Fraud Analyst to review reports for early detection and prevention of fraud in the credit card business. You will verify transactions with issuers and prepare acquiring reports, and recommend chargebacks for unauthorized transactions.

You will conduct profile verifications in our HOST system, provide disposition on disputes, and help implement controls to reduce future losses. The role also covers processing merchant rewards related to recovered counterfeit cards and

Qualificações

• Graduate of any 4-year business course.
• Knowledgeable in computer applications with strong interpersonal, analytical, investigative, and credit decision making skills.

Responsabilidades

• Review reports for early detection and prevention of fraud in issuing/acquiring.
• Verify transactions with issuers and prepare acquiring reports.
• Recommend chargebacks for unauthorized transactions and deactivation/termination of suspicious merchants.
• Verify cardholder profile updates in the HOST system.
• Provide disposition on disputes arising from fraudulent transactions.
• Suggest control measures to reduce future losses.
• Process merchant rewards for recovered counterfeit cards and review regulatory transactions for compliance.

Conhecimentos

Interpersonal communication

Analytical

Investigative

Credit decision making

Formação académica

4-year business degree

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Job Purpose

Reviews various reports for the early detection and prevention of fraud on the Issuing and Acquiring side of the Credit Card business.

Conducts verification of transaction to respective Issuers and prepares Acquiring report.

Recommends the necessary chargeback for unauthorized transactions, deactivation and termination of merchants identified having suspicious transactions.

Conducts a thorough verification on Cardholder's request for update/maintenance of existing profile in our HOST System.

Provides sound disposition on Cardholder disputes arising from fraudulent transactions. Recommends necessary control measures to reduce or prevent incidence of the same nature.

Processes Merchant Rewards for Recovered counterfeit cards to encourage merchant Personnel to be vigilant to prevent further losses.

Reviews Regulatory related transactions and reports for submission to Compliance.

Job Requirements

• Must be a Graduate of any 4-year Business Course
• Must be knowledgeable in computer applications, must possess good interpersonal communication, analytical, investigative and credit decision making skills