Senior Associate, Fraud

RCBC Bankard Services Corporation; Eastern Manila District; On-site; PHP 420,000 - 620,000; Full time

Job summary

RCBC Bankard Services Corporation is seeking a Fraud Analyst to review reports and detect fraudulent activities in both issuing and acquiring channels. The role involves verifying transactions, recommending chargebacks for unauthorized activity, and maintaining up-to-date cardholder profiles in the HOST System.

The position requires strong analytical and investigative skills, excellent communication, and a 4-year business-related degree.

Qualifications

• Graduate of any 4-year Business Course.
• Knowledgeable in computer applications.
• Good interpersonal communication, analytical and investigative skills.

Responsibilities

• Reviews reports for early detection and prevention of fraud on the Issuing and Acquiring side of the Credit Card business.
• Conducts verification of transactions to respective Issuers and prepares Acquiring report.
• Recommends chargebacks for unauthorized transactions and deactivation/termination of suspicious merchants.
• Performs thorough verification on Cardholder profile updates in our HOST System.
• Provides sound disposition on Cardholder disputes arising from fraudulent transactions and suggests control measures.
• Processes Merchant Rewards for recovered counterfeit cards to encourage vigilance and prevent losses.
• Reviews Regulatory related transactions and reports for submission to Compliance.

Skills

Interpersonal communication

Analytical skills

Credit decision making

Investigative skills

Education

Bachelor's degree in Business or related field

Job description

Job Purpose:

• Reviews various reports for the early detection and prevention of fraud on the Issuing and Acquiring side of the Credit Card business.




• Conducts verification of transaction to respective Issuers and prepares Acquiring report.




• Recommends the necessary chargeback for unauthorized transactions, deactivation and termination of merchants identified having suspicious transactions.




• Conducts a thorough verification on Cardholder's request for update/maintenance of existing profile in our HOST System.




• Provides sound disposition on Cardholder disputes arising from fraudulent transactions. Recommends necessary control measures to reduce or prevent incidence of the same nature.




• Processes Merchant Rewards for Recovered counterfeit cards to encourage merchant Personnel to be vigilant to prevent further losses.




• Reviews Regulatory related transactions and reports for submission to Compliance.

Job Requirements:

• Must be a Graduate of any 4-year Business Course




• Must be knowledgeable in computer applications, must possess good interpersonal communication, analytical, investigative and credit decision making skills