Senior Analyst – Remote Client Services & Operations

Jones Lang LaSalle Incorporated; Manila; On-site; PHP 446,000 - 725,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Manila is seeking a dedicated customer service professional to support our English-speaking global clients. You will handle inquiries, service requests, and account management while ensuring timely follow-ups and high client satisfaction.

The role emphasizes strong English communication, administrative excellence, and collaboration with cross-functional teams to deliver outstanding service in a fast-paced environment.

Qualifications

• Excellent verbal and written English communication skills.
• Bachelor’s degree or higher preferred.
• Strong administrative skills and attention to detail.

Responsibilities

• Provide 24/7 English-language customer support for global clients.
• Manage inquiries, service requests, account management and follow-ups.
• Coordinate with cross-functional teams to ensure timely issue resolution.

Skills

English communication

MS Office proficiency

Administrative skills

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Jones Lang LaSalle Incorporated in Manila is seeking a dedicated customer service professional to support our English-speaking global clients. You will handle inquiries, service requests, and account management while ensuring timely follow-ups and high client satisfaction.

The role emphasizes strong English communication, administrative excellence, and collaboration with cross-functional teams to deliver outstanding service in a fast-paced environment.