Senior Administrative Lead — Hybrid, Mentoring & Ops

Marsh; Mexico; Hybrid; PHP 1,107,000 - 1,549,000; Full time

Job summary

Marsh, a global leader in risk and reinsurance, seeks a Lead Administrative Coordinator for our Global Capability Center in Ciudad de Mexico. This hybrid role requires in-office work at least three days per week and focuses on calendars, travel, expenses, and correspondence, while guiding junior staff and ensuring quality control.

The ideal candidate has 2–3 years of high-level administrative experience, exceptional attention to detail, strong leadership, and excellent English communication.

Qualifications

• 2-3 years of experience in high-level administrative support, in a leadership or coordinator role.
• Strong attention to detail and ability to perform quality control on documents and correspondence.
• Strong leadership skills with experience mentoring or supervising junior administrative staff.
• Excellent written and verbal English communication, with professionalism and discretion.
• Experience handling confidential and sensitive information with integrity.

Responsibilities

• Monitors continuity of administrative work operations by discovering irregularities and communicating recommendations to management, while maintaining confidentiality of sensitive information.
• Resolves administrative problems by analyzing information and identifying and communicating solutions to enhance performance.
• Provides high level secretarial and administrative support, maintaining discretion and confidentiality.
• Provides training and mentoring and evaluates performance of lower-level administrative staff in the department to facilitate employee development and achievement of their personal goals.
• Provides peer review of documents before final production/distribution to ensure quality control of final product.
• Handles higher level internal and external inquiries to support high level of customer satisfaction and communication.
• Undertakes complex administrative duties with specific projects as required.

Skills

Leadership

Attention to detail

Confidentiality

Communication

Mentoring

Calendar management

Tools

Microsoft Office Suite

Calendar management systems

Job description

Marsh, a global leader in risk and reinsurance, seeks a Lead Administrative Coordinator for our Global Capability Center in Ciudad de Mexico. This hybrid role requires in-office work at least three days per week and focuses on calendars, travel, expenses, and correspondence, while guiding junior staff and ensuring quality control.

The ideal candidate has 2–3 years of high-level administrative experience, exceptional attention to detail, strong leadership, and excellent English communication.