Senior Administrative & Invoicing Specialist

Aon Insurance and Reinsurance Brokers Philippines, Inc; Makati; On-site; PHP 500,000 - 780,000; Full time

Job summary

Aon Philippines is seeking a Senior Specialist II to support invoicing, certificates, and payment processes for clients and insurers. You will manage invoice requests, transmit to clients, maintain filing, and monitor payment statuses to ensure accuracy.

The role requires organizational, communication and Excel skills, with experience in administrative tasks, reporting, and cross-team collaboration to deliver timely service.

Qualifications

• Undergraduate degree or equivalent experience.
• Proficient in MS Word, Excel, and PowerPoint.
• Working knowledge of office equipment and office management tools.
• Able to communicate clearly, both verbally and in writing.
• Background in encoding, monitoring and following up of payments.
• Strong organizational skills with problem solving attitude.
• Good attention to detail.
• Good time management delivering reports and addressing client concerns.
• Collaborate effectively with colleagues.

Responsibilities

• Requesting and following up on invoices from insurers by business unit.
• Transmit invoices to clients via email by business unit.
• Provide hard copies of invoices upon client request.
• Review Certificates of Insurance, policies, and invoices for completeness and accuracy.
• Maintain organized filing system and proper document retention.
• Monitor payment status, CWT status, payment terms or PPW, and remittances to Aon Re.
• Validate invoices against payments and communicate discrepancies.
• Update payment details in monitoring file.
• Coordinate payment-related matters with insurers.
• Raise booking requests via Inflow per procedures.
• Upload pre-billing requirements via DMI.
• Provide booking confirmations to account executive.
• Assist in client code creation via Client Capture.
• Update client changes via Client Capture.
• Respond to inquiries from clients and account management team timely and professionally.
• Manage phone calls and business correspondence.
• Prepare and submit reports and presentations on time.
• Provide administrative support to account management and colleagues.
• Collaborate with internal teams for seamless service delivery.
• Reconcile AR with insurers and payment operations.

Skills

Communication

Organization

Attention to detail

Time management

Team collaboration

Administrative skills

Education

Undergraduate degree or equivalent

Tools

MS Word

MS Excel

MS PowerPoint

Office equipment

Job description

Aon Philippines is seeking a Senior Specialist II to support invoicing, certificates, and payment processes for clients and insurers. You will manage invoice requests, transmit to clients, maintain filing, and monitor payment statuses to ensure accuracy.

The role requires organizational, communication and Excel skills, with experience in administrative tasks, reporting, and cross-team collaboration to deliver timely service.