Secretary

Private Advertiser; Pasig; On-site; PHP 201,000 - 246,000; Full time

Job summary

Private Advertiser is seeking an Administrative staff for a sleep clinic to support patients, coordinate appointments, and maintain records in a fast-paced environment. You will assist clinicians and handle billing/documentation processes, ensuring smooth clinic operations.

Ideal candidates are college graduates with strong MS Office/Google Workspace skills, excellent organization, confidentiality, and a proactive service mindset. Weekend or rotating schedules may be required.

Qualifications

• College graduate or completed college; preferred fields include Business/Office/Healthcare Admin.
• Experience in a clinic, hospital, healthcare, customer service, or admin environment is an advantage.
• Proficient with Microsoft Office/Google Workspace and basic computer applications.
• Strong organizational and record-keeping skills; ability to handle confidential information.
• Detail-oriented and able to multitask in a fast-paced clinic environment.
• Professional, courteous, patient, and service-oriented approach.
• Willing to learn sleep study basics and the clinic's services.
• Willing to work on weekends or rotating schedules if required.

Responsibilities

• Welcome and assist patients, doctors, and visitors in a professional and courteous manner.
• Handle patient inquiries via phone, messages, email, and other channels.
• Schedule, confirm, reschedule, and cancel patient appointments and sleep studies.
• Encode and maintain accurate patient information and records.
• Ensure completeness of patient forms, consent forms, referrals, and paperwork.
• Organize and maintain physical and electronic patient files.
• Receive and record patient payments when assigned.
• Encode patient, appointment, billing, and clinic data accurately.
• Maintain organized reception and administrative areas.

Skills

Organizational skills

Record-keeping

Attention to detail

Multitasking

Professional demeanor

Service orientation

Willingness to learn sleep-study info

Education

College degree or completed college

Tools

Microsoft Office

Google Workspace

Basic computer applications

Job description

About the role

The Administrative staff is responsible for providing administrative, clerical, and patient-support services to ensure the smooth and organized operation of the sleep clinic. The position involves assisting patients, coordinating appointments, maintaining accurate records, supporting billing and documentation processes, and coordinating with Sleep Clinicians, Sleep Technicians, physicians, and other clinic personnel.

Key responsibilities

• Welcome and assist patients, doctors, and visitors in a professional and courteous manner
• Handle patient inquiries through phone calls, messages, email, and other communication channels
• Schedule, confirm, reschedule, and cancel patient appointments and sleep studies
• Encode and maintain accurate patient information and records
• Ensure completeness of patient forms, consent forms, referral documents, and other required paperwork
• Organize and maintain physical and electronic patient files
• Assist with the administrative processing of sleep study schedules and patient requirementsReceive and record patient payments, when assigned
• Encode patient, appointment, billing, and clinic operational data accurately
• Ensure that the reception and administrative area is organized and properly maintained

About you

• College graduate or at least completed college; preferably in Business Administration, Office Administration, Healthcare Administration, or a related field
• Previous experience in a clinic, hospital, healthcare, customer service, or administrative environment is an advantage
• Proficient in Microsoft Office/Google Workspace and basic computer applications
• Strong organizational and record-keeping skills
• Detail-oriented and able to handle confidential information
• Able to multitask and work in a fast-paced clinic environment
• Professional, courteous, patient, and service-oriented
• Willing to learn basic information about sleep studies, sleep apnea, CPAP therapy, and the clinic's services
• Willing to work on weekends or rotating schedules when required by clinic operations