Seasonal E-Commerce Support Agent – EST Hours

Resolv Global; Dagupan; On-site; PHP 276,000 - 413,000; Full time

Job summary

Resolv Global is seeking friendly Seasonal Customer Service Representatives in the Philippines to support during the holiday surge. You will handle orders, answer questions, and assist customers via phone, email, and chat with a warm, professional style.

Training is on EST hours; shifts may include weekends. Candidates should have prior customer service experience, strong English skills, and the ability to multi-task across systems.

Qualifications

• Candidates should have prior customer service experience.
• Strong English skills required.

Responsibilities

• Handle orders, answer questions, and assist customers via phone, email, and chat with a warm, professional style.
• Maintain composure and multi-task across multiple systems to ensure customer satisfaction.

Skills

Customer service experience

Strong English skills

Job description

Resolv Global is seeking friendly Seasonal Customer Service Representatives in the Philippines to support during the holiday surge. You will handle orders, answer questions, and assist customers via phone, email, and chat with a warm, professional style.

Training is on EST hours; shifts may include weekends. Candidates should have prior customer service experience, strong English skills, and the ability to multi-task across systems.