Seasonal E‑Commerce Support Specialist – Multichannel CSR

Resolv Global; Calasiao; On-site; PHP 165,000 - 248,000; Part time

Job summary

Resolv Global seeks friendly Seasonal Customer Service Representatives for the holiday season in the Philippines. You will support customers via phone, email, and chat, handling orders, product questions, and account updates in a fast-paced environment.

The ideal candidate has strong English communication, attention to detail, and the ability to multitask across systems. Prior e-commerce, apparel, or consumer products experience is a plus.

Qualifications

• Strong English communication and clear written skills.
• Attention to detail and accuracy across multiple tasks.

Responsibilities

• Handle orders, product questions, and account updates via phone, email, and chat.
• Assist customers in a fast-paced environment and maintain high service levels.

Skills

English communication

Multitasking

Customer service

Education

High school diploma

Tools

CRM software

Job description

Resolv Global seeks friendly Seasonal Customer Service Representatives for the holiday season in the Philippines. You will support customers via phone, email, and chat, handling orders, product questions, and account updates in a fast-paced environment.

The ideal candidate has strong English communication, attention to detail, and the ability to multitask across systems. Prior e-commerce, apparel, or consumer products experience is a plus.