Scrum Master

E-team Workforce Private Corporation; Taguig; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

E-team Workforce Private Corporation is seeking an experienced Scrum Master to support agile product teams delivering software, automation, and AI-enabled solutions. You will enable effective software delivery, remove impediments, and help specialists work together to achieve high-quality outcomes.

You will partner with Product Owners, engineers, QA, architects, and stakeholders to create transparency, align priorities, and foster a collaborative, accountable delivery culture.

Qualifications

• 3+ years as a Scrum Master or Agile Delivery Lead in software/digital delivery.
• Solid knowledge of Scrum principles and agile software delivery practices.
• Experience facilitating cross-functional teams through Scrum events and iterative delivery.
• Experience identifying and managing risks, dependencies, impediments, and stakeholder expectations.

Responsibilities

• Facilitate Scrum events: Sprint Planning, Daily Scrum, Sprint Review, Retrospective, Backlog Refinement.
• Coach teams on Scrum, agile ways of working, self-management, and continuous improvement.
• Help teams establish working agreements and a transparent delivery culture.
• Support Product Owners in maintaining a clear, prioritized backlog aligned with objectives.
• Promote small increments and timely feedback over activity-based reporting.
• Enable teams to deliver software, automation, and AI-enabled solutions with quality.

Skills

Scrum Master

Agile delivery

Facilitation

Risk management

Stakeholder management

Distributed teams

Tools

Jira

Confluence

Azure DevOps

Job description

About the role

North America Outsourcing is expanding its digital, automation, and AI-enabled capabilities to improve colleague and client experiences, strengthen operational efficiency, and support business growth. We are seeking an experienced Scrum Master to support one or more agile product teams delivering software, automation, and AI-enabled solutions. The role does not require deep AI expertise. Success will come from enabling effective software delivery, improving predictability, removing impediments, and helping technical and business specialists work together to deliver high-quality outcomes.

The Scrum Master is a servant leader and delivery enabler who helps teams apply agile principles effectively in a complex and evolving technology environment. You will create transparency around progress and risk, facilitate alignment, support continuous improvement, and help establish the conditions for sustainable delivery. You will work closely with Product Owners, engineers, quality specialists, architects, operations colleagues, and business stakeholders while keeping product and technical accountabilities with the appropriate owners.

Key responsibilities

• Facilitate Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Backlog Refinement.


• Coach teams on Scrum principles, agile ways of working, self-management, and continuous improvement.


• Help teams establish effective working agreements and maintain a collaborative, transparent, and accountable delivery culture.


• Support Product Owners in maintaining a clear, prioritized, and sufficiently refined backlog aligned with business objectives.


• Promote small, usable increments and regular feedback rather than activity-based delivery or status-only reporting.


• Enable teams to deliver software solutions predictably and sustainably while maintaining appropriate quality standards.


• Identify, manage, and help remove impediments affecting team performance and delivery commitments.


• Make risks, assumptions, dependencies, and delivery constraints visible, and facilitate timely decisions and escalation when required.


• Provide stakeholders with clear visibility into progress, priorities, delivery forecasts, risks, and outcomes.


• Facilitate delivery activities for teams building software, workflow automation, and AI-enabled solutions.

About you

• At least 3 years of experience as a Scrum Master or Agile Delivery Lead supporting software development or digital product teams.


• Practical knowledge of Scrum principles and agile software delivery practices.


• Experience facilitating cross-functional teams through Scrum events and iterative delivery.


• Experience identifying and managing risks, dependencies, impediments, and stakeholder expectations.


• Ability to influence teams and stakeholders without direct authority.


• Experience working with distributed or global teams.


• Strong communication, facilitation, coaching, relationship management, and problem-solving skills.


• Experience using Jira, Confluence, Azure DevOps, or comparable delivery management tools.


• Curiosity and willingness to learn about emerging technologies, including AI-enabled capabilities and automation platforms.


• Ability to work a schedule that provides meaningful overlap with North America business and technology partners.