SCommerce, Warehouse Operations - Warehouse Inbound Lead

Shopee; Philippines; On-site; PHP 502,000 - 725,000; Full time

Job summary

Shopee in Bulacan is seeking an experienced Inbound Supervisor to oversee the inbound process and team, ensuring KPI attainment and timely processing of deliveries. You will manage schedules, ensure staffing with skilled personnel, and drive continuous SOP improvements for efficiency and productivity.

The role requires strong analytical abilities, supervisory experience (direct and agency staff), and a solid background in warehousing operations.

Qualifications

• Bachelor's degree required.
• 2–5 years in ecommerce, logistics or warehousing.
• Experience supervising direct and agency staff.
• Strong ownership and operational discipline.
• Proficient in data analysis and reporting.
• Knowledge of Warehouse Management Systems.

Responsibilities

• Oversee inbound process and team to meet KPI targets.
• Manage schedule and attendance of all employees.
• Ensure staffing with skilled manpower and develop for future challenges.
• Improve SOPs to drive efficiency and productivity.
• Ensure deliveries are received, checked, and endorsed to next process within timelines.
• Notify departments when non-conformance or shortages occur.
• Ensure transfers are processed on arrival into warehouse.
• Provide reports to Warehouse Lead for performance reporting.

Skills

Ownership

Analytical thinking

Problem-solving

Attention to detail

Process improvement

Supervisory experience

Education

Bachelor's degree

Tools

MS Excel

Google Apps

Warehouse Management System

Job description

Job Description

• Oversee the inbound process and team members to ensure all Key Performance Indicator (KPI) and targets are achieved
• Manage the schedule and attendance of all employees under your department
• Ensure the division is staffed with skilled manpower that are capable in their current positions while being prepared and developed for the challenges of the future
• Continuously improve on SOPs to drive efficiency and productivity for end-to-end inbound process
• Ensure all deliveries are received, checked, processed and endorsed to the next process within agreed timelines
• Notify appropriate departments when there is non-conformance or shortage/overages are found
• Ensure all transfers are processed immediately upon arrival into the warehouse
• Provide reports to Warehouse Lead for internal performance reporting

Requirements

• Graduate of any Bachelor's Degree
• Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing
• Strong sense of ownership and operational discipline
• Excellent analytical and problem-solving skills
• Has supervisory experience, both for direct and agency employees
• Keen with details and has a background in process improvement
• Proficiency in MS Excel and Google Applications
• Can read, understand and report data
• Knowledgeable on Warehouse Management System
• Amenable to be assigned in Bulacan