SAP SuccessFactors Compensation Consultant

IBM; Quezon City; On-site; PHP 893,000 - 1,674,000; Full time

Job summary

IBM Consulting in the Philippines is seeking a SAP SuccessFactors Compensation specialist to provide production support and configure compensation processes. You will troubleshoot issues, assist with cycle readiness and post-cycle activities, and collaborate with EC, HR, and integration teams to deliver reliable compensation solutions.

The role requires strong testing, data mapping, and reporting skills, with experience in UT/SIT/UAT and SAP SFS modules.

Qualifications

• Strong hands-on experience with SAP SuccessFactors Compensation configuration and production support.
• Good understanding of compensation planning processes, worksheets, rules and statements.
• Experience supporting compensation cycles, testing, troubleshooting and post-cycle support.
• Strong understanding of SAP SuccessFactors Employee Central and its impact on Compensation.
• Experience with SuccessFactors configuration components including Business Rules, MDF, RBP, workflows.
• Experience troubleshooting production issues, data discrepancies and cross-module dependencies.
• Ability to analyze compensation data issues and collaborate with EC and integration teams.
• Experience with UT, SIT, UAT and regression testing, including positive/negative scenarios.
• Experience supporting SuccessFactors releases and production deployments.
• Strong problem-solving and stakeholder communication skills.

Responsibilities

• Provide production support for SAP SuccessFactors Compensation, including ticket triage and issue resolution.
• Support compensation configuration, annual and off-cycle processes, planning, and statements.
• Troubleshoot defects, data discrepancies, and integration issues across modules.
• Support compensation cycle readiness, testing, execution, and post-cycle activities.
• Execute configuration updates with documentation and change controls.
• Support Employee Central and Talent processes impacting Compensation and data flows.
• Monitor and resolve data replication and integration issues with related systems.
• Assess end-to-end impact of configuration changes and releases.
• Support UT, SIT, UAT, including test scenario design and execution.
• Develop, maintain, and troubleshoot reports using Story/Canvas/Table/Dashboard.
• Prepare functional specs for technical teams and document test cases.
• Collaborate with HR, Compensation, and leadership to deliver improvements.
• Maintain documentation including config details and troubleshooting procedures.

Skills

SAP SuccessFactors

Compensation config

UT/SIT/UAT testing

Data integration

Root-cause analysis

Stakeholder mgmt

Education

Bachelor's Degree

Tools

MDF

RBP

Data mapping

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Key Responsibilities

Your role and responsibilities

• Provide production support for SAP SuccessFactors Compensation, including ticket triage, issue diagnosis, resolution, and escalation of complex issues.
• Support Compensation configuration, annual and off-cycle compensation processes, compensation planning, worksheet management, eligibility rules, guidelines, and compensation statements.
• Troubleshoot Compensation-related system defects, configuration issues, data discrepancies, integration errors, and cross-module dependencies.
• Support compensation cycle readiness, testing, execution, and post-cycle activities to ensure smooth and accurate compensation processes.
• Execute configuration updates, including Business Rules, workflows, MDF objects, and relevant Employee Central configuration, with appropriate documentation and change controls.
• Support SAP SuccessFactors Employee Central and Talent processes that impact Compensation, including employee data, organizational structures, job information, and compensation-related data flows.
• Monitor and resolve data consistency and integration issues between SuccessFactors and downstream or upstream enterprise systems, including SAP S/4HANA.
• Support Business Integration Builder (BIB) data replication and investigate employee and compensation-related data replication issues where applicable.
• Assess and communicate the end-to-end impact of configuration changes, system releases, and process updates across SuccessFactors modules and integrations.
• Support Unit Testing (UT), System Integration Testing (SIT), and User Acceptance Testing (UAT), including the design and execution of positive and negative test scenarios.
• Support SAP SuccessFactors releases, regression testing, HRSP updates, and instance refresh activities relevant to the Compensation solution.
• Develop, maintain, and troubleshoot SuccessFactors reports using Story, Canvas, Table, and Dashboard reporting to support compensation analysis and operational reporting.
• Prepare detailed functional specifications for technical teams developing custom integrations or enhancements, including business requirements, data mappings, business rules, dependencies, error handling, and test cases.
• Perform root-cause analysis and document production issues, including the underlying cause, resolution, business and technical impact, and preventive actions.
• Collaborate with HR, Compensation and Benefits teams, business stakeholders, technical developers, integration teams, and leadership to resolve issues and deliver system improvements.
• Maintain functional and technical documentation, including configuration details, compensation process documentation, troubleshooting procedures, test cases, and support knowledge articles.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Must Have Skills

• Strong hands-on experience with SAP SuccessFactors Compensation configuration and production support.
• Good understanding of compensation planning processes, compensation worksheets, eligibility rules, guidelines, budgets, and compensation statements.
• Experience supporting compensation cycles, including cycle preparation, configuration validation, troubleshooting, testing, and post-cycle support.
• Strong understanding of SAP SuccessFactors Employee Central and its impact on Compensation, including employee data, job information, organizational structures, and compensation-related data.
• Experience with SuccessFactors configuration components, including Business Rules, MDF, Role-Based Permissions (RBP), workflows, and relevant Foundation Objects.
• Experience troubleshooting production issues, configuration defects, data discrepancies, and cross-module dependencies.
• Understanding of SuccessFactors integration architecture, data flows, data mappings, and data replication between SuccessFactors and other enterprise systems.
• Ability to analyze compensation-related data issues and collaborate with Employee Central, integration, and technical teams to resolve them.
• Experience with Unit Testing (UT), System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing, including positive and negative test scenarios.
• Experience supporting SuccessFactors releases, change management, impact analysis, and production deployments.
• Strong problem-solving, root-cause analysis, and gap-analysis skills, with the ability to communicate issues, resolutions, and preventive actions clearly.
• Ability to prepare functional specifications, test documentation, configuration documentation, and support knowledge articles.
• Excellent communication and stakeholder management skills, with the ability to work independently and collaborate with global teams.
• Relevant SAP SuccessFactors Compensation certification is preferred, or certification aligned with the modules supported by the role.

Preferred Technical And Professional Experience

Nice to Have Skills

• Experience with SAP SuccessFactors Employee Central configuration, including Data Models, Business Rules, MDF, RBP, Foundation Objects, workflows, and the Transport Tool.
• Knowledge of Business Integration Builder (BIB), employee/master data replication, and the impact of replicated employee data on Compensation.
• Hands-on experience with SuccessFactors Integration Center and troubleshooting integration failures.
• Knowledge of SAP S/4HANA HCM, including infotypes, relevant configuration, and integration with SuccessFactors.
• Experience with SuccessFactors Talent modules, including Performance Management, Onboarding 2.0, Recruiting, and Learning Management System (LMS).
• Experience with SuccessFactors reporting, including Story, Canvas, Table, and Dashboard reports.
• Knowledge of SAP Payroll and its relationship with SuccessFactors compensation data, replication, and downstream HR processes.
• Experience with SuccessFactors APIs, web services, SAP BTP, and SAP Integration Suite / Cloud Integration (CPI).
• Experience supporting hybrid integrations between SuccessFactors, SAP S/4HANA, payroll, and third-party applications.
• Familiarity with integration monitoring and troubleshooting tools, enterprise integration patterns, and SAP integration best practices.
• Experience supporting global SuccessFactors environments with multiple countries, localization requirements, complex integrations, and distributed stakeholders.
• Experience designing configuration and integration solutions that improve maintainability, scalability, and ease of support.