SAP SuccessFactors Compensation Consultant

International Business Machines Corporation; Quezon; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Career development

Global collaboration

Job summary

IBM Consulting in the Philippines is seeking a skilled SAP SuccessFactors specialist to provide production support and optimize Compensation configurations across modules. You will collaborate with HR, IT, and leadership to ensure accurate cycle execution and reporting.

The role emphasizes data integrity, testing, and applying changes with proper controls, while engaging with global teams to deliver reliable SAP SF solutions.

Qualifications

• Strong hands-on experience with SAP SuccessFactors Compensation configuration and production support.
• Good understanding of compensation planning processes and related components.
• Experience with UT/SIT/UAT and regression testing in HR tech implementations.
• Knowledge of SAP SuccessFactors Employee Central and its impact on Compensation.
• Familiarity with SF configuration components (MDF, RBP, Rules, workflows).

Responsibilities

• Provide production support for SAP SuccessFactors Compensation, including triage and resolution.
• Support Compensation configuration, annual and off-cycle processes and worksheets.
• Troubleshoot defects, data discrepancies, and integration issues across modules.
• Assist with cycle readiness, testing, and post-cycle activities for compensation.
• Execute configuration updates with proper change controls.
• Support Employee Central and Talent processes impacting Compensation.
• Monitor data replication and resolve integration issues with SAP S/4HANA.
• Prepare functional specs and test documentation for technical teams.

Skills

SAP SuccessFactors Compensation

Production support

UT/SIT/UAT testing

Employee Central knowledge

Data integration

Education

Bachelor's Degree

Tools

Business Rules

MDF

RBP

Workflows

Foundation Objects

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Key Responsibilities

• Provide production support for SAP SuccessFactors Compensation, including ticket triage, issue diagnosis, resolution, and escalation of complex issues.
• Support Compensation configuration, annual and off-cycle compensation processes, compensation planning, worksheet management, eligibility rules, guidelines, and compensation statements.
• Troubleshoot Compensation-related system defects, configuration issues, data discrepancies, integration errors, and cross-module dependencies.
• Support compensation cycle readiness, testing, execution, and post-cycle activities to ensure smooth and accurate compensation processes.
• Execute configuration updates, including Business Rules, workflows, MDF objects, and relevant Employee Central configuration, with appropriate documentation and change controls.
• Support SAP SuccessFactors Employee Central and Talent processes that impact Compensation, including employee data, organizational structures, job information, and compensation-related data flows.
• Monitor and resolve data consistency and integration issues between SuccessFactors and downstream or upstream enterprise systems, including SAP S/4HANA.
• Support Business Integration Builder (BIB) data replication and investigate employee and compensation-related data replication issues where applicable.
• Assess and communicate the end-to-end impact of configuration changes, system releases, and process updates across SuccessFactors modules and integrations.
• Support Unit Testing (UT), System Integration Testing (SIT), and User Acceptance Testing (UAT), including the design and execution of positive and negative test scenarios.
• Support SAP SuccessFactors releases, regression testing, HRSP updates, and instance refresh activities relevant to the Compensation solution.
• Develop, maintain, and troubleshoot SuccessFactors reports using Story, Canvas, Table, and Dashboard reporting to support compensation analysis and operational reporting.
• Prepare detailed functional specifications for technical teams developing custom integrations or enhancements, including business requirements, data mappings, business rules, dependencies, error handling, and test cases.
• Perform root-cause analysis and document production issues, including the underlying cause, resolution, business and technical impact, and preventive actions.
• Collaborate with HR, Compensation and Benefits teams, business stakeholders, technical developers, integration teams, and leadership to resolve issues and deliver system improvements.
• Maintain functional and technical documentation, including configuration details, compensation process documentation, troubleshooting procedures, test cases, and support knowledge articles.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Must Have Skills

• Strong hands-on experience with SAP SuccessFactors Compensation configuration and production support.
• Good understanding of compensation planning processes, compensation worksheets, eligibility rules, guidelines, budgets, and compensation statements.
• Experience supporting compensation cycles, including cycle preparation, configuration validation, troubleshooting, testing, and post-cycle support.
• Strong understanding of SAP SuccessFactors Employee Central and its impact on Compensation, including employee data, job information, organizational structures, and compensation-related data.
• Experience with SuccessFactors configuration components, including Business Rules, MDF, Role-Based Permissions (RBP), workflows, and relevant Foundation Objects.
• Experience troubleshooting production issues, configuration defects, data discrepancies, and cross-module dependencies.
• Understanding of SuccessFactors integration architecture, data flows, data mappings, and data replication between SuccessFactors and other enterprise systems.
• Ability to analyze compensation-related data issues and collaborate with Employee Central, integration, and technical teams to resolve them.
• Experience with Unit Testing (UT), System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing, including positive and negative test scenarios.
• Experience supporting SuccessFactors releases, change management, impact analysis, and production deployments.
• Strong problem-solving, root-cause analysis, and gap-analysis skills, with the ability to communicate issues, resolutions, and preventive actions clearly.
• Ability to prepare functional specifications, test documentation, configuration documentation, and support knowledge articles.
• Excellent communication and stakeholder management skills, with the ability to work independently and collaborate with global teams.
• Relevant SAP SuccessFactors Compensation certification is preferred, or certification aligned with the modules supported by the role.

Preferred technical and professional experience

Nice to Have Skills

• Experience with SAP SuccessFactors Employee Central configuration, including Data Models, Business Rules, MDF, RBP, Foundation Objects, workflows, and the Transport Tool.
• Knowledge of Business Integration Builder (BIB), employee/master data replication, and the impact of replicated employee data on Compensation.
• Hands-on experience with SuccessFactors Integration Center and troubleshooting integration failures.
• Knowledge of SAP S/4HANA HCM, including infotypes, relevant configuration, and integration with SuccessFactors.
• Experience with SuccessFactors Talent modules, including Performance Management, Onboarding 2.0, Recruiting, and Learning Management System (LMS).
• Experience with SuccessFactors reporting, including Story, Canvas, Table, and Dashboard reports.
• Knowledge of SAP Payroll and its relationship with SuccessFactors compensation data, replication, and downstream HR processes.
• Experience with SuccessFactors APIs, web services, SAP BTP, and SAP Integration Suite / Cloud Integration (CPI).
• Experience supporting hybrid integrations between SuccessFactors, SAP S/4HANA, payroll, and third-party applications.
• Familiarity with integration monitoring and troubleshooting tools, enterprise integration patterns, and SAP integration best practices.
• Experience supporting global SuccessFactors environments with multiple countries, localization requirements, complex integrations, and distributed stakeholders.
• Experience designing configuration and integration solutions that improve maintainability, scalability, and ease of support.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.