Salesforce Success Engineer - Client-Focused Admin (Night Shift)

Riskonnect, Inc.; Metro Manila; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Competitive salary

HMO coverage

24 PTO credits annually

Birthday Leave

14th Month Pay

Career growth opportunities

Access to leadership and professional

Job summary

Acquire Intelligence is seeking a Salesforce Administrator in Ortigas, Pasig City for a night shift, onsite, full-time role. You will partner with clients to understand their business needs and deliver Salesforce solutions that drive adoption and success.

Responsibilities include day-to-day admin, leading discovery sessions, configuring Salesforce, and delivering user training. Join a customer-focused team delivering impactful CRM outcomes.

Qualifications

• Experience creating requirements, business process documentation, and technical specifications.
• Experience translating business requirements into system solutions.
• Bachelor's degree in IS, Risk Management, or related field.

Responsibilities

• Serve as trusted advisor to clients, providing day-to-day Salesforce administration and platform support.
• Lead discovery sessions to understand business processes and gather requirements.
• Translate business needs into Salesforce configurations, workflows, and technical documentation.
• Recommend process improvements, automation opportunities, and best-practice solutions.
• Deliver user training, support adoption initiatives, and manage stakeholder expectations.
• Collaborate with Product, Data, Analytics, and other internal teams to ensure successful customer outcomes.

Skills

Client engagement

Requirements gathering

Stakeholder management

Analytical thinking

Communication

Education

Bachelor's degree in Information Systems, Risk Management, or related field

Tools

Salesforce

CRM platforms

Job description

Acquire Intelligence is seeking a Salesforce Administrator in Ortigas, Pasig City for a night shift, onsite, full-time role. You will partner with clients to understand their business needs and deliver Salesforce solutions that drive adoption and success.

Responsibilities include day-to-day admin, leading discovery sessions, configuring Salesforce, and delivering user training. Join a customer-focused team delivering impactful CRM outcomes.