Salesforce Platform Admin | Hybrid (3x onsite) & Night Shift

Manulife; Manila; Hybride; PHP 420 000 - 700 000; Plein temps

Résumé du poste

Manulife is seeking a Salesforce Administrator to optimize our Salesforce platform and support user operations from our Manila hub. You will handle user provisioning, password resets, incident triage, and oversee changes for external app upgrades in a hybrid on-site arrangement (3x weekly) with night-shift flexibility.

The role requires at least 3 years of Salesforce administration experience, strong config skills (flows, automation, reports and dashboards), and comfort reading Apex code.

Qualifications

• Minimum 3 years as Salesforce Platform and Application Administrator.
• Strong configuration skills: flows, automation, reports, dashboards.
• Experience in Salesforce maintenance and org health checks.

Responsabilités

• Provide Salesforce admin support, including user administration and password resets.
• Manage incident triage and technical support for production issues.
• Coordinate tasks and change tickets for external app upgrades.
• Oversee system maintenance and seasonal releases, including sandbox management and certificate renewals.
• Performing System Maintenance and Seasonal Release (Refresh, Sandbox Creation/Deletion, Site Switch, Certificate Renewal, and Salesforce Integrations)
• Amenable to work at UP Ayala Technohub (Quezon City)
• Amenable to work on a hybrid set-up (3x a week onsite)
• Amenable to work in night shift

Connaissances

Salesforce Admin

Flows & Automation

Reports & Dashboards

Apex Reading

System Integration

Incident Management

Description du poste

Manulife is seeking a Salesforce Administrator to optimize our Salesforce platform and support user operations from our Manila hub. You will handle user provisioning, password resets, incident triage, and oversee changes for external app upgrades in a hybrid on-site arrangement (3x weekly) with night-shift flexibility.

The role requires at least 3 years of Salesforce administration experience, strong config skills (flows, automation, reports and dashboards), and comfort reading Apex code.