Sales Technician

Silicon Valley Computer Group Phils Inc.; Sorsogon City; On-site; PHP 167,000 - 290,000; Full time

Job summary

Silicon Valley Computer Group Phils Inc. is seeking a Sales Technician to help customers with technical inquiries, demonstrate device features, and provide hands-on support for gadgets and accessories in our retail store.

The role emphasizes assisting customers, performing basic troubleshooting, and supporting the sales team to reach store targets while maintaining organized service areas.

Qualifications

• Senior High School graduate required.
• NC II Certification preferred but not required.
• Tech-savvy with strong interest in gadgets and electronics.
• Good communication and customer service skills.
• Retail or technical service experience is an advantage.
• Basic computer knowledge and troubleshooting skills is an advantage.
• Knowledgeable in gadgets, laptops, mobile phones, and accessories.

Responsibilities

• Assist customers with technical inquiries and product recommendations.
• Demonstrate device features and proper usage.
• Perform basic troubleshooting and technical support for gadgets and accessories.
• Provide after-sales assistance and technical guidance to customers.
• Support the sales team in achieving store targets.
• Maintain service tools, technical records, and organized work areas.
• Stay updated with the latest tech products and features.

Skills

Tech-savvy

Interest in gadgets

Customer service

Communication skills

Troubleshooting basics

Education

Senior High School diploma

NC II Certification in Computer Systems Servicing

Job description

About the role

A Sales Technician role focused on assisting customers with technical inquiries, demonstrating device features, and providing technical support for gadgets and accessories in a retail store environment.

Key responsibilities

• Assist customers with technical inquiries and product recommendations
• Demonstrate device features and proper usage
• Perform basic troubleshooting and technical support for gadgets and accessories
• Provide after-sales assistance and technical guidance to customers
• Support the sales team in achieving store targets
• Maintain service tools, technical records, and organized work areas
• Stay updated with the latest tech products and features

About you

• At least Senior High School graduate
• NC II Certification in Computer Systems Servicing, Electronics, or related field is preferred, but not required
• Tech-savvy with strong interest in gadgets and electronics
• Good communication and customer service skills
• Retail or technical service experience is an advantage
• Basic computer knowledge and troubleshooting skills is an advantage
• Knowledgeable in gadgets, laptops, mobile phones, and accessories