A technology marketing company in Cavite City is seeking a Sales Support Specialist to identify and engage prospective customers, provide exceptional after-sales support, and collaborate with team members to achieve sales targets. Candidates should have a diploma in a relevant field and 1–3 years of experience in a sales or technical support role. Strong communication skills and problem-solving abilities are essential for this role, which aims to enhance customer satisfaction and loyalty.
Qualifications
1–3 years of experience in sales or technical support required.
Strong customer relationship management skills are essential.
Excellent communication abilities in English are a must.
Responsibilities
Identify and engage prospective customers to promote sales.
Provide exceptional after-sales support to clients.
Collaborate with sales team members to achieve targets.
Skills
Customer relationship management
Written communication
Verbal communication
Sales management techniques
Problem-solving skills
Education
Diploma in a relevant field
Job description
Description
Identify and engage prospective customers to promote sales of products and services.
Provide exceptional after-sales support, assisting clients with technical issues and product maintenance.
Develop and maintain strong customer relationships to enhance customer satisfaction and loyalty.
Collaborate with sales team members to achieve sales targets and optimize overall sales performance.
Maintain comprehensive knowledge of product offerings to effectively communicate features and benefits to customers.
Requirements
Educational Qualifications: Diploma in a relevant field
Experience Level: 1–3 years of experience in sales or technical support
Skills and Competencies: Strong customer relationship management skills
Skills and Competencies: Excellent written and verbal communication abilities in English
Skills and Competencies: Proficiency in sales management and outside sales techniques
Qualities and Traits: Demonstrated ability to provide after-sales maintenance and support
Responsibilities and Duties: Strong problem-solving skills to address customer issues effectively