Sales Technician

Silicon Valley Computer Group Phils Inc.; Philippines; On-site; PHP 201,000 - 335,000; Full time

Job summary

Silicon Valley Computer Group Phils Inc. is seeking a Sales Technician for a store-based, full-time position in Isabela, Philippines. You will assist customers with technical inquiries, demonstrate device features, and provide basic troubleshooting and after-sales guidance.

The ideal candidate is tech-savvy with strong customer service skills, has a Senior High School education, and may have NC II certification in related fields. Retail or tech service experience is a plus.

Qualifications

• Senior High School graduate; NC II in related field preferred but not required.
• Tech-savvy with strong interest in gadgets and electronics.
• Good communication and customer service skills.
• Retail or technical service experience is an advantage.
• Basic computer knowledge and basic troubleshooting skills.
• Gadgets, laptops, mobile phones, and accessories familiarity.

Responsibilities

• Assist customers with technical inquiries and product recommendations.
• Demonstrate device features and proper usage.
• Perform basic troubleshooting and technical support for gadgets and accessories.
• Provide after-sales assistance and technical guidance to customers.
• Support the sales team in achieving store targets.
• Maintain service tools, technical records, and organized work areas.
• Stay updated with the latest tech products and features.

Skills

Tech-savvy

Customer service

Troubleshooting

Gadgets knowledge

Retail experience

Education

Senior High School graduate

NC II Certification (preferred)

Job description

Got tech skills and love gadgets? Join our team! We’re looking for a skilled Sales Technician who can combine technical expertise and customer service to help customers get the most out of their devices.

Position: SALES TECHNICIAN

RESPONSIBILITIES:

• Assist customers with technical inquiries and product recommendations
• Demonstrate device features and proper usage
• Perform basic troubleshooting and technical support for gadgets and accessories
• Provide after-sales assistance and technical guidance to customers
• Support the sales team in achieving store targets
• Maintain service tools, technical records, and organized work areas
• Stay updated with the latest tech products and features

QUALIFICATIONS:

• At least Senior High School graduate
• NC II Certification in Computer Systems Servicing, Electronics, or related field is preferred, but not required
• Tech-savvy with strong interest in gadgets and electronics
• Good communication and customer service skills
• Retail or technical service experience is an advantage
• With basic computer knowledge and troubleshooting skills is an advantage
• Knowledgeable in gadgets, laptops, mobile phones, and accessories

JOB DETAILS:

• Full-time | Store-based

Branch: SV ROB. SANTIAGO

Address: Silicon Valley in Robinsons Place Santiago is located at Unit 334, Level 3, Robinsons Place Santiago, Maharlika Highway, Barangay Mabini, Santiago City, Isabela, 3311 Philippines