Sales Team Coach (SME/ENT)

Sprout Solutions Phil.; Philippines; On-site; PHP 500,000 - 900,000; Full time

Job summary

Sprout Solutions Philippines is seeking a Sales Team Coach (SME/ENT) to lead and train the sales team, improve CRM hygiene, and drive outbound activity. You will develop training programs, monitor performance, and collaborate with management to sharpen sales strategies.

The role requires at least 3 years in sales, strong leadership, and excellent communication skills. You will manage day-to-day operations and motivate the team to meet targets in a competitive market.

Qualifications

• Bachelor’s or Associate’s Degree in Sales, Marketing or a related field.
• At least 3 years in sales.
• Strong sales ability, business acumen, and commercial awareness.
• Excellent communication, interpersonal, and customer service skills.
• Strong leadership abilities.
• Good time management, strategic planning, and organizational skills.

Responsibilities

• Develop and implement training on CRM, leads generation, and conversion, as well as bi-annual sales training.
• Improve the quality of the sales associates as a quality assurance agent monitoring and coaching the Sales Representatives.
• Improve presentation decks to be used by the team per segment.
• Help the Sales Manager in developing marketing and sales strategies to ensure sales targets are met for maximum penetration and continuous sales opportunities.
• Oversee day-to-day operation.
• Discover training needs and provide coaching.
• Listen to team members’ feedback and resolve any issues or conflicts.
• Assist Sales Manager to train and appraise individual team members to ensure targets are met.
• Assist in development and preparation of the organisation’s sales strategy and general business planning.
• Suggest and organize team building activities.
• Recruiting and training new sales staff, assigning specific tasks to other sales team members, and monitoring the team’s sales performance.
• Assisting with the selling of our business’ products and services to maximize sales.
• Motivating the sales team and creating an atmosphere of healthy competition among the staff.
• Keeping informed of new products and services.
• Delegate authority and responsibility to team with supervision, accountability and review.
• Set an example for team members of commitment, sales activities, work ethics and habits and personal character.
• Set sales targets and motivate the sales team.
• Assist Managers in sales strategy development.
• Meet your own sales targets and the team as a whole.
• From time to time, you may be expected to be part of special projects as are reasonably required of your job role

Skills

Sales ability

Communication

Leadership

Time management

Organizational skills

Business acumen

Education

Bachelor’s or Associate’s Degree in Sales/Marketing

Tools

HubSpot

Job description

About the job Sales Team Coach (SME/ENT)

OVERVIEW

The Sales Team Leader, the glue that holds the sales team together, provides motivation to the team to reach sales goals. The work environment is often fast-paced, and the team leader is often moving from one task to another, answering questions, holding meetings, delegating tasks, and acting as a voice encouragement.

GOALS

Improve how we sell

Improve sales team CRM hygiene

Increase activity in outbound

Improve effectiveness of top Consultants

RESPONSIBILITIES

Develop and implement training on CRM, leads generation, and conversion, as well as bi-annual sales training

Improve the quality of the sales associates as a quality assurance agent monitoring and coaching the Sales Representatives

Improve presentation decks to be used by the team per segment

Help the Sales Manager in developing marketing and sales strategies to ensure sales targets are met for maximum penetration and continuous sales opportunities

Oversee day-to-day operation

Discover training needs and provide coaching

Listen to team members’ feedback and resolve any issues or conflicts

Assist Sales Manager to train and appraise individual team members to ensure targets are met

Assist in development and preparation of the organisation’s sales strategy and general business planning

Suggest and organize team building activities

Recruiting and training new sales staff, assigning specific tasks to other sales team members, and monitoring the team’s sales performance

Assisting with the selling of our business’ products and services to maximize sales

Motivating the sales team and creating an atmosphere of healthy competition among the staff

Keeping informed of new products and services

Delegate authority and responsibility to team with supervision, accountability and review

Set an example for team members of commitment, sales activities, work ethics and habits and personal character

Set sales targets and motivate the sales team

Assist Managers in sales strategy development

Meet your own sales targets and the team as a whole

From time to time, you may be expected to be part of special projects as are reasonably required of your job role

QUALIFICATIONS:

A Bachelor’s or Associate’s Degree in Sales, Marketing or a related field

At least 3 years in sales

Strong sales ability, business acumen, and commercial awareness

Excellent communication, interpersonal, and customer service skills

Strong leadership abilities

Good time management, strategic planning, and organizational skills

KEY PERFORMANCE INDICATOR (KPI)
Sales Coach (New Business)

Formula

Weight

Source

100% Sales Target Attainment

(measure & compare current sales to a target)

New Wins MTD vs Quota MTD or win previous MTD

30%

Hubspot

(measure how well an individual closes an account)

At least 10% Conversion Rate on New Business & Upsell

30%

*CRM Data Hygiene

(measure cleanliness and organization of data resulting in improving sales efforts)

On time data collection and accurate update

20%

Activity Goals vs Activity Results

(measure how individuals are performing over a period of time compared to their target activity goals)

Calls: 160

Emails: 100

Meetings: 8

LinkedIn Post: 4/mo

10%

100% Sales Probability Forecast

(measure possible future values of sales in terms of a likely sales level and worst-case and best-case scenario)

Deals committed on the 1st and 3rd week of the month