Growthbacker Trainer

Cyberbacker Careers; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

Cyberbacker Careers is seeking a Growthbacker Trainer to deliver impactful training programs for our sales team. This role involves onboarding new hires, reinforcing key sales skills like cold calling and objection handling, and continuously refining the training curriculum. The ideal candidate is an experienced salesperson with exceptional communication skills and a passion for empowering others in a performance-driven environment. If you are dedicated to enhancing our team's effectiveness and success, apply now!

Qualifications

• Strong experience in sales and training.
• Ability to engage and motivate sales teams through effective training methods.
• Aptitude for developing training materials and analyzing training impact.

Responsibilities

• Deliver engaging training programs for sales team members.
• Evaluate sales performance scorecards to inform training needs.
• Facilitate daily role plays and skill enhancement training.
• Design and refine the sales training curriculum.
• Lead onboarding programs for new sales hires.

Skills

Sales training facilitation

Communication skills

Course curriculum design

Sales techniques (cold calling, objection handling)

Team leadership

Job description

The Growthbacker Trainer is responsible for delivering engaging, practical, and results-driven training programs for sales team members at various stages of their development. This role focuses on onboarding new hires, conducting skills-based workshops, and reinforcing sales techniques such as cold calling, appointment setting, objection handling, and closing.

The ideal candidate is a confident communicator, experienced salesperson, and passionate educator who thrives on empowering others to succeed in a performance-driven environment.

Key Responsibilities

Scorecard Analysis & Training Calendar Development

• Regularly review individual and team sales performance scorecards to assess trends in key areas such as cold calling effectiveness, appointment setting conversion rates, follow-up consistency and client engagement, sales presentations and objection handling.
• Use insights from scorecards to prioritize training needs and develop a dynamic, monthly and quarterly training calendar.
• Collaborate with Training Managers and Trainers to ensure timely intervention and reinforcement of critical skills.

Daily Role Play Facilitation

• Facilitate daily role play sessions and Hyperbound skill enhancement training to improve appointment setting and lead follow up, business evaluation call role plays, and Hyperbound sales performance drills.
• Adapt role play formats based on team needs, new scripts, product updates, and sales campaign objectives.

Curriculum Design & Continuous Improvement

• Evaluate and continuously refine the sales training curriculum based on real-time performance data, feedback, and evolving sales strategies.
• Update content and training modules related to prospecting, qualification, lead nurturing, presentations, and closing techniques.
• Integrate scorecard metrics directly into training content to ensure real-world application and outcome alignment.

Sales Onboarding & Skill Development

• Lead the design and delivery of onboarding programs for new sales hires to reduce ramp-up time and ensure process mastery.
• Embed coaching and reinforcement practices into the post-training experience.

Team Leadership & Cross-Functional Collaboration

• Lead and mentor Growth Apprentices ensuring alignment with performance goals.
• Partner closely with Training Managers to align training with business objectives and operational demands.

Training Impact & Reporting

• Measure and report the impact of training programs through KPIs such as productivity, appointment rates, sales velocity, and close rates.
• Continuously collect feedback from trainees to evolve the learning experience and improve results.

Call Listening & Performance Assessment

• Listen to recorded sales calls from Growth Apprentices to evaluate script adherence, objection handling, rapport building, call structure, tone, and overall professionalism.
• Document call quality findings and use them to guide individual and group coaching plans.

Strategic Sales Execution

• Translate company vision into actionable sales strategies, initiatives, and goals across the organization.
• Drive execution through well-defined KPIs focused on appointment setting, conversion rates, outbound outreach, and revenue growth.
• Monitor weekly scorecards and pipeline health reports to ensure alignment with objectives and address performance gaps proactively.

Performance Management & Culture

• Set clear expectations for team performance and maintain a culture of excellence, accountability, and continuous improvement.
• Foster collaboration and synergy among direct reports to ensure consistent leadership standards, coaching practices, and client engagement across the board.
• Champion a coaching-driven sales culture where team members invest in skill-building and team morale.