Sales Support Specialist: Quotes, Orders & CRM

D2B; Philippines; On-site; PHP 355,000 - 426,000; Full time

Job summary

D2b, based in the Philippines, is seeking a dedicated Sales Support professional. The role focuses on accurate quotes and order revisions, responsive customer service via phone and email, and CRM-data integrity to help drive successful sales outcomes.

The position requires 3 years in sales support, strong organization, and proficiency with Outlook and Excel, plus a working understanding of ERP systems. This is a full-time role with typical early-shift hours.

Qualifications

• Minimum 3 years in Sales Support.
• Experience preparing complex quotations with multiple line items.
• Experience in Customer Service via phone and email.
• Highly organized with strong attention to detail.
• Proficiency in Outlook, Excel and a basic understanding of ERP software.

Responsibilities

• Prepare quotes and revisions accurately within SLA to support sales.
• Prepare orders and revisions within required timeframes and accuracy.
• Log and manage customer interactions and pass to appropriate personnel.
• Assist the sales team by ensuring information in CRM is up to date.
• Support wider business tasks as directed by the Manager.

Skills

Sales Support

Quotations

Customer Service

Attention to detail

Organization

Communication

Time management

Tools

Outlook

Excel

ERP basics

Job description

D2b, based in the Philippines, is seeking a dedicated Sales Support professional. The role focuses on accurate quotes and order revisions, responsive customer service via phone and email, and CRM-data integrity to help drive successful sales outcomes.

The position requires 3 years in sales support, strong organization, and proficiency with Outlook and Excel, plus a working understanding of ERP systems. This is a full-time role with typical early-shift hours.