Global B2B Sales & CRM Support Specialist

Outsourced; Manila; Presencial; PHP 446 000 - 725 000; Tempo integral

Resumo da oferta

Outsourced in Manila is seeking a highly organized Customer and Sales Support Specialist to back our client’s sales, customer service, and operations teams. You will manage inquiries, prepare quotations, process orders, and maintain CRM records while coordinating with cross-functional teams.

The role emphasizes B2B support, strong English communication, and accuracy in data entry. Office-based, Eastwood, Quezon City, with UK hours alignment.

Qualificações

• Experience in customer service, sales support, or back-office administration.
• Comfortable working with international customers and cross-functional teams.
• Experience with B2B sales support and order processing.
• Familiarity with CRM platforms such as HubSpot, Salesforce, or Zoho.
• Strong written and verbal English communication skills.

Responsabilidades

• Serve as Customer and Sales Support to assist sales, customer service, and operations.
• Prepare, format, and issue customer quotations with accurate pricing and terms.
• Record quotations in CRM and track their status; follow up on outstanding quotes.
• Process customer orders and verify product, pricing, and delivery details.
• Maintain accurate CRM records for customers, prospects, and orders.
• Coordinate with internal teams to ensure timely order processing and updates.
• Support incoming leads and direct inquiries appropriately.
• Provide administrative support to sales representatives and cross-functional teams.
• Handle confidential information securely and uphold data accuracy.
• Produce basic reports on enquiries, quotations, and orders as needed.

Conhecimentos

CRM experience

English proficiency

Office suite

B2B background

Order processing

Ferramentas

HubSpot

Salesforce

Zoho CRM

Excel / Sheets

Descrição da oferta de emprego

Outsourced in Manila is seeking a highly organized Customer and Sales Support Specialist to back our client’s sales, customer service, and operations teams. You will manage inquiries, prepare quotations, process orders, and maintain CRM records while coordinating with cross-functional teams.

The role emphasizes B2B support, strong English communication, and accuracy in data entry. Office-based, Eastwood, Quezon City, with UK hours alignment.