Sales Support Specialist — Orders, CRM & Customer Care

Field Outsource Asia Inc.,; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local customer service firm in Philippines is looking for a Sales Support Representative to assist with order processing, customer inquiries, and sales reporting. Candidates should have a High School Diploma, preferably with experience in sales support or customer service. Proficiency in MS Office and CRM software is required. The role requires strong organizational skills and the ability to multitask in a fast-paced environment.

Qualifications

• Previous sales support, customer service, or administrative roles are highly valuable.
• Familiarity with order processing systems and sales reporting.
• Strong multitasking, time management, and prioritization skills.

Responsibilities

• Receive, process, and verify sales orders.
• Handle customer inquiries and complaints.
• Compile and prepare sales reports.

Skills

Strong organizational skills

Excellent communication

Customer service focus

Attention to detail

Proficiency with CRM software

Proficiency with MS Office

Education

High School Diploma

Associate's or Bachelor's in Business Admin, Marketing or related fields

Tools

CRM software (e.g., HubSpot, Salesforce)

MS Office Suite (Excel, Word, PowerPoint)

Job description

A local customer service firm in Philippines is looking for a Sales Support Representative to assist with order processing, customer inquiries, and sales reporting. Candidates should have a High School Diploma, preferably with experience in sales support or customer service. Proficiency in MS Office and CRM software is required. The role requires strong organizational skills and the ability to multitask in a fast-paced environment.