Sales Support Representative - Home Warranty Campaign

Journeyfront, Inc.; Pasig; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

PTO

Career Growth

Team Culture

Free meals

Job summary

ClearSource is seeking a Sales Support Representative for the Home Warranty Campaign in Pasig. You will support homeowners by explaining warranty options, handling renewals, and guiding new coverage choices while maintaining relationships with existing customers.

The role emphasizes a confident communicator, problem-solving mindset, and results-driven sales approach in a fast-paced environment, onsite at our Pasig office.

Qualifications

• High School diploma or equivalent required.
• 1+ year sales experience in a call center setting.
• Willingness to work onsite at the office location.

Responsibilities

• Engage with customers through inbound and outbound calls to discuss policy renewals and new coverage options.
• Assist homeowners with policy transitions, renewals, and new account setups.
• Explain home warranty benefits, terms, and limitations to help customers make informed decisions.
• Follow up on expired policies and missed payments to keep customers covered.
• Build emotional connections with customers by listening, engaging, and personalizing solutions.
• Aim for one-call resolution to provide a seamless experience.
• Track sales performance and meet or exceed targets set by management.
• Attend meetings and stay updated with product changes and company policies.

Skills

Communication skills

Sales experience

Call center experience

Education

High School diploma or equivalent

Job description

Job Openings > Sales Support Representative - Home Warranty Campaign

Sales Support Representative - Home Warranty Campaign

Sales Champions - join us!! Are you a confident communicator, natural problem-solver, and results-driven sales expert? Do you enjoy connecting with customers, understanding their needs, and offering solutions that make their lives easier? If so, ClearSource wants YOU to join our team as a Sales Support Representative.

In this role, you will provide expert sales support for our client’s premium home appliance warranty program, helping homeowners protect their investments and avoid unexpected repair costs. You will work with existing customers and new homeowners to ensure they get the coverage they need, while also renewing policies and maintaining strong customer relationships. We need individuals with 1 to 2 years’ experience who love helping customers, can build connections, and thrive in a fast-paced environment.

Your Key Responsibilities

• Engage with customers through inbound and outbound calls to discuss policy renewals and new coverage options.
• Assist homeowners with policy transitions, renewals, and new account setups.
• Clearly explain home warranty benefits, terms, and limitations, helping customers make informed decisions.
• Follow up on expired policies and missed payments, finding solutions to keep customers covered.
• Build emotional connections with customers by listening, engaging, and personalizing solutions.
• Strive for one-call resolution to provide a seamless and stress-free customer experience.
• Track your sales performance and meet or exceed targets set by management.
• Attend meetings, stay up to date with product updates, and follow company policies on schedules and breaks.

What We're Looking For

• At least High Schoolor equivalent
• At least 1 + year Sales experience in a call center setting
• Must be willing to work onsite

What We Offer

Competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success.

• Competitive salary – Get paid for doing what you love!
• Medical and dental insurance (with free dependent coverage!).
• Group life insurance for peace of mind.
• Paid time off (PTO) – Because work-life balance matters.
• Outstanding career growth opportunities – Learn, advance, and develop your career.
• A fun, innovative, and energetic team culture – Be part of a company that values its employees
• Skills and leadership development to help you reach your full potential.
• Free meal for onsite employees

At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:

• Customer First – We are obsessed with delivering an exceptional customer experience.
• Personal Accountability – We do the right thing and own our actions.
• Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
• Hungry – We bring passion, energy, and drive to everything we do.
• Happy & Healthy – We believe in balance, well-being, and a positive workplace.

If these values resonate with you, this is your chance to join a fast-growing, high-performing team!

Office Address:10th Floor Rockwell Business Center Tower 1, Ortigas Avenue, Pasig City