Outbound Sales Support Representative

ClearSource BPO; Pasig; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Medical and dental insurance

Group life insurance

Paid time off

Career growth opportunities

Onsite meals

Job summary

ClearSource BPO is seeking a Sales Support Representative in Pasig to provide expert support for a premium home appliance warranty program. You will work with homeowners to renew policies, set up new accounts, and discuss coverage options, aiming for one-call resolutions while building strong relationships.

The ideal candidate has 1–2 years in outbound sales in a call center, is customer-centric, and is willing to work onsite in a fast-paced environment. Competitive pay and benefits are offered.

Qualifications

• 1–2 years of outbound sales experience in a call center setting.
• Strong communication and interpersonal skills.
• Willing to work onsite in Pasig, Philippines.

Responsibilities

• Engage customers via inbound and outbound calls to discuss renewals and coverage options.
• Assist homeowners with policy transitions, renewals, and new accounts.
• Explain warranty benefits, terms, and limitations clearly to help informed decisions.

Skills

Outbound sales

Customer service

Communication

Education

High School or equivalent

Job description

Are you a confident communicator, natural problem-solver, and results-driven sales expert? Do you enjoy connecting with customers, understanding their needs, and offering solutions that make their lives easier? If so, ClearSource wants YOU to join our team as a Sales Support Representative.

In this role, you will provide expert sales support for our client’s premium home appliance warranty program, helping homeowners protect their investments and avoid unexpected repair costs. You will work with existing customers and new homeowners to ensure they get the coverage they need, while also renewing policies and maintaining strong customer relationships. We need individuals with 1 to 2 years’ experience who love helping customers, can build connections, and thrive in a fast-paced environment.

Your Key Responsibilities:

• Engage with customers through inbound and outbound calls to discuss policy renewals and new coverage options.
• Assist homeowners with policy transitions, renewals, and new account setups.
• Clearly explain home warranty benefits, terms, and limitations, helping customers make informed decisions.
• Follow up on expired policies and missed payments, finding solutions to keep customers covered.
• Build emotional connections with customers by listening, engaging, and personalizing solutions.
• Strive for one-call resolution to provide a seamless and stress-free customer experience.
• Track your sales performance and meet or exceed targets set by management.
• Attend meetings, stay up to date with product updates, and follow company policies on schedules and breaks.

What We're Looking For:

• At least High School or equivalent
• At least 1+ year Outbound Sales experience in a call center setting
• Must be willing to work onsite

What We Offer:

ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success.

• Competitive salary – Get paid for doing what you love!
• Medical and dental insurance (with free dependent coverage!).
• Group life insurance for peace of mind.
• Paid time off (PTO) – Because work-life balance matters.
• Outstanding career growth opportunities – Learn, advance, and develop your career.
• A fun, innovative, and energetic team culture – Be part of a company that values its employees
• Skills and leadership development to help you reach your full potential.
• Free meal for onsite employees

At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:

• Customer First – We are obsessed with delivering an exceptional customer experience.
• Personal Accountability – We do the right thing and own our actions.
• Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
• Hungry – We bring passion, energy, and drive to everything we do.
• Happy & Healthy – We believe in balance, well-being, and a positive workplace.

If these values resonate with you, this is your chance to join a fast-growing, high-performing team!

Come join our team and see why ClearSource is an employer of choice.

Office Address: 10th Floor Rockwell Business Center Tower 1, Ortigas Avenue, Pasig City