Sales Support Officer

MicroSourcing; Philippines; On-site; PHP 390,600 - 613,800; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Sales Support Officer for Eastwood/Libis, Quezon City. The role is hybrid, dayshift, full-time, on-site at the client site.

You will coordinate with vehicle dealerships, manage delivery reports, handle third-party fit-outs and paperwork, and support the In-life Services team with ad-hoc projects. Ideal candidates have fleet or automotive experience, strong document management skills, analytical accuracy, and excellent communication.

Qualifications

• Fleet or automotive experience in fleet management or dealership coordination.
• At least 1 year in a professional administration or customer service role with heavy document handling.
• Keen eye for detail with ability to process large workloads while maintaining data quality.
• Excellent oral and written communications to manage supplier relationships and updates to customers.
• Proven ability to plan and coordinate tasks under tight deadlines.

Responsibilities

• Coordinate with vehicle dealerships to confirm order acceptance and capture technical specs.
• Manage weekly delivery confirmation reports and update date changes in the Miles system.
• Facilitate third-party vehicle fit-outs and interstate transport, handling paperwork and invoices.
• Resolve delivery issues like early registrations or address changes for smooth handover.
• Process high volumes of automated task reports and internal incidents daily.
• Communicate with Accounts Payable to ensure timely supplier payment requests.
• Assist In-life Services team with ad-hoc tasks and project work as priorities shift.

Skills

Fleet/Automotive experience

Document processing

Analytical accuracy

Communication skills

Time management

Tools

Miles fleet management system

Job description

Job Description

Position: Sales Support Officer (Eastwood, Libis, Quezon City) – Hybrid, Dayshift, Full-Time, On-Site.

Responsibilities

• Coordinate with vehicle dealerships to confirm order acceptance and ensure all technical specifications are captured.
• Manage weekly delivery confirmation reports, updating date changes in the Miles system and notifying customers and sales teams of any delays.
• Facilitate third‑party vehicle fit‑outs and interstate transport by managing all required paperwork, registration forms, and invoices.
• Resolve delivery issues, such as early registrations or address changes, to ensure a seamless handover to the customer.
• Process high volumes of automated task reports and internal incidents daily to maintain workflow efficiency.
• Communicate with the Accounts Payable team to ensure supplier payment requests are handled accurately and on time.
• Assist the broader In‑life Services team with ad‑hoc tasks and project‑based initiatives as priorities shift.

Required Qualifications

• Fleet or Automotive Experience: Prior experience in fleet management or direct communication with automotive dealerships.
• Document Processing Proficiency: At least 1 year of experience in a professional administration or customer service role involving heavy document management.
• Analytical Accuracy: A keen eye for detail with the ability to process large workloads while maintaining high data quality.
• Communication Skills: Excellent oral and written skills to manage supplier relationships and provide clear updates to customers.
• Time Management: Proven ability to plan and coordinate tasks against strict delivery deadlines and under high‑pressure conditions.

Preferred Skills / Expertise

• Knowledge of state‑specific vehicle registration requirements and third‑party supplier management.
• Advanced analytical qualifications or experience in a data‑heavy “workload management” environment.
• Experience using the Miles fleet management system or similar industry‑specific software.
• Demonstrated ability to identify process gaps and assist in project‑based efficiency improvements.
• Strong “Customer First” mindset with a focus on producing quality outcomes for the business and its clients.

Benefits

Competitive compensation above market, healthcare coverage on day one (including dependents), paid time‑off with cash conversion, group life insurance, and performance bonuses.

About MicroSourcing

MicroSourcing is a leading provider of managed services in the Philippines with a workforce of over 9,000 professionals across 13 delivery centers.