Sales Support Coordinator, Philippines

Rs Group; Philippines; Presencial; PHP 335.000 - 446.000; Jornada completa

Descripción de la vacante

Rs Group in Makati, Philippines, is seeking a Sales Support Coordinator to ensure orders are delivered, documented, and processed smoothly. You will coordinate with logistics, verify documents, and help secure timely payments.

The role requires a degree in business, 1–2 years' experience, and strong communication in English. Fieldwork may be required, with a focus on accuracy and cross-functional collaboration.

Formación

• Degree in Business Administration or related field.
• 1–2 years of experience.
• Willing to undergo fieldwork as needed.
• Strong coordination and follow-up skills.
• Attention to detail in documentation.
• Fluent in English, both written and spoken.

Responsabilidades

• Coordinate with logistics provider to track goods and ensure customer requirements are met.
• Verify that all necessary documentation is complete for payment processing.
• Ensure receipt of signed delivery notes and proof of delivery.
• Partner with Sales, Credit, Customer Service and Operations to resolve receipting issues.
• Perform goods receipting from customers.
• Identify, validate, and log customer disputes for resolution.
• Support workflow to achieve cash collection metrics.
• Other duties as assigned by Team Leader or Manager.

Conocimientos

Coordination

Follow-up

English fluency

Adaptability

Attention to detail

Communication

Fieldwork willingness

Teamwork

Educación

Bachelor's degree in Business Administration or related field

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

SAP

Descripción del empleo

Sales Support Coordinator, Philippines

Company : Rs Group

Job Type : Full Time Philippines

Location: Makati, Philippines

Report to: General Manager, Philippines

Role Purpose

Responsible to ensure that goods ordered by customers are successfully delivered, received and properly documented.

What You Will Be Doing In This Role

• Coordinate with logistics provider to track goods are properly received and to ensure customer requirement are adhered to.
• Verify that all necessary documentation is complete to ensure processing of payment.
• Ensure receipt of signed delivery notes (DN) by manual or email or system acknowledgement and proof of delivery (POD)
• Partner with cross functional teams (Sales, Credit, Customer Service and Operations) to resolve goods receipting and dispute issues.
• Perform goods receipting process from customer
• Identify, validate, and log customer disputes to initiate resolution and escalation
• Support workflow to achieve metric goals for cash collections.
• Other jobs arranged by Team Leader or Team Manager

Essential Skills & Experience

• Degree holder in Business Administration or any related field
• Minimum 1-2 years of experience
• Willing to undergo fieldwork as needed
• Adapt to changing circumstances and requirements
• Strong coordination and follow up skills
• Attention to detail in documentation requirements
• Familiarity with delivery documents (Delivery Note, Proof of Delivery, Sales Invoice)
• Basic knowledge of Microsoft Word/Excel/PowerPoint and Outlook essential.
• Good communication that can speak and write English fluently

Desirable Skills & Experience

• SAP knowledge or working experience on FMCG or distributorship is desirable though not essential.
• Drive and own a motor bike will be a plus, not must-have.

About the Company

Rs Group

Electrocomponents is now RS Group - a global multi-channel distributor. We're proud to have over one million customers in more than 80 countries.

Read more about the company