SALES SUPPORT COORDINATOR

BSA Solutions Outsourcing Inc.; Philippines; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO coverage for you and dependents

Life insurance

Paid time off

Long-service leave

Christmas shutdown

Job summary

BSA Solutions Inc. is hiring a Sales Support Coordinator in Cebu City for an onsite, full-time role. You will support the Corporate/Key Accounts team by handling orders, quotes and pricing with accuracy while maintaining CRM data and assisting with onboarding.

This is an administrative-focused role with opportunity to collaborate across procurement and sales teams. The position emphasizes detail-oriented data entry, invoicing support, and the use of Salesforce and procurement portals, with

Qualifications

• 1–2 years of data entry, order processing or admin support.
• Invoicing or billing exposure.
• Strong written English and communication skills.
• Experience with Salesforce or similar CRM/ERP systems desirable.

Responsibilities

• Accurately process orders, invoices and transactions for the Corporate/Key Accounts team.
• Prepare quotes for Account Manager review and approval, check product codes and pricing.
• Maintain pricing files, product lists and account documentation; assist with updates.
• Support procurement portals (Coupa): order processing, invoicing and reconciliation.
• Assist with new account/site setup and onboarding admin.
• Maintain account records across Salesforce, AusVantage and other systems.
• Prepare regular and ad-hoc sales/account reports.
• Track backorders and supply issues; escalate as needed.

Skills

Data entry accuracy

Written English

Excel proficiency

Salesforce/CRM experience

Procurement portal knowledge

Independent work in remote environment

Education

High school diploma

Tools

Salesforce

AusVantage

Coupa

Job description

JOB TITLE: SALES SUPPORT COORDINATOR

LOCATION: CEBU CITY

WORK ARRANGEMENT: ONSITE

EMPLOYMENT TYPE: FULLTIME

SHIFT: 6:00 AM – 3:00 PM

COMPANY DESCRIPTION

About BSA Solutions

Come be a part of BSA Solutions Inc., where we're not just offering jobs; we're building careers. With offices in both the Philippines and Malaysia, we offer a wide range of diversified roles across various industries, from accounting and IT to marketing and human resources. We are a dynamic, fast-growing company committed to nurturing an inclusive and supportive workplace culture where you can thrive. With a focus on professional development, work-life balance, and competitive benefits, we offer the right environment to grow both personally and professionally. If you are a talented professional eager to contribute to a world-class team and work with global clients, your next great career move is waiting for you right here. A place where the best minds meet to build a community of successful companies.

WHAT DO WE OFFER

• Financial Security: Earn a stable, competitive salary benchmarked against market intelligence and aligned with your skills, experience, and role. Enjoy benefits that go beyond statutory entitlements, including HMO coverage for you and eligible dependents, life insurance, paid time off, long-service leave, Christmas shutdown, study assistance, and crisis financial support, subject to role and eligibility.

• Grow Your Career, Keep Learning: Know where you are going and how to get there. Our in-house designed WASP–Job Architecture makes career paths, role expectations, and progression requirements clear. Build the skills for your next step through Alexandria and our Centre of Excellence, with practical training, best-practice resources, specialist guidance, and continuous development.

• An Empowered Community That Has Your Back: Join 300+ colleagues who collaborate, celebrate wins, and support one another. Through Empower+ programs, Care Circle, and Lighthouse, we create meaningful opportunities for connection, recognition, wellbeing, mental health support, and spiritual reflection.

• Global Work, Local Opportunity: Work with 45+ leading international companies and gain global exposure without leaving your home country. Collaborate with subject-matter experts across Australia, the UK, Europe, the US, and the Middle East, while helping deliver exceptional outcomes.

JOB SUMMARY

Provide internal back-office support to the Corporate/Key Accounts team, removing transactional and administrative workload from Account Managers so they can focus on customer relationships, retention, growth and strategic account management.

This is not a customer-facing account management role. Limited customer liaison may be required to resolve administrative issues, under the direction of the Account Manager.

WHAT YOU’LL DO

• Accurately process orders, invoices and other transactions on behalf of the Corporate/Key Accounts team.

• Prepare quotes for Account Manager review and approval, checking product codes, units of measure (UOMs) and approved pricing.

• Maintain customer pricing files, contracted product lists and account documentation. Assist with pricing updates and uploads, identifying and escalating discrepancies.

• Support procurement portals such as Coupa, including order processing, invoicing, reconciliation and associated administration.

• Assist with new account and new site setup and onboarding administration.

• Maintain accurate account records across Salesforce, AusVantage and other relevant systems, checking pricing, product codes, UOMs and customer/site information.

• Prepare regular and ad-hoc reports, including sales and account data, for Account Managers.

• Track backorders, supply issues, discontinued products and proposed substitutions, escalating to Account Managers for decisions and customer communication.

• Maintain corporate trackers and registers covering pricing changes, product updates, onboarding/site lists, continuous improvement actions and other account administration.

• Liaise with internal teams and, where required, customers to resolve administrative issues.

• Assist with tender/RFP administration and data collation, without responsibility for commercial decisions.

Customer relationships, account strategy, pricing and commercial decisions, and negotiations remain the responsibility of the Account Manager/Key Account Manager.

Qualifications:

• Education: High school diploma or equivalent required
• Certifications: No specific certifications are required; general certifications in administration or data entry are welcomed.

Experience:

• Data Entry / Administration: 1–2 years of experience in data entry, order processing, or an administrative support role.
• Financial / Billing Exposure: Proven experience handling basic invoicing or working closely with billing documents.
• Customer Support: Experience assisting with customer quotes or working in a customer-facing support capacity.

Skills:

• Experience in sales support, account administration or order processing; medical wholesale experience is desirable.
• Strong accuracy and attention to detail when processing orders, invoices, quotes and pricing data.
• Strong written English and clear communication skills.
• Strong Excel and systems capability, including checking, organising and maintaining data.
• Experience with Salesforce, AusVantage or similar CRM/ERP systems is desirable.
• Knowledge of Coupa or other procurement portals is helpful but not essential.
• Ability to work independently in a remote environment, manage competing priorities and support multiple Account Managers.
• Reliable follow-through, sound judgement and a proactive approach to identifying and escalating issues.