Sales Admin Support | WFO | ANGELES

Cloudstaff; Masamat; In loco; PHP 400.000 - 680.000; Tempo pieno

Descrizione del lavoro

Cloudstaff is seeking a detail-oriented Sales Support & Data professional to back ANZ Sales Team, handling routine system maintenance, sales administration and monthly data reporting. You will ensure data quality in Zoho CRM and reconcile with ERP, while supporting SNP pricing and inventory inquiries.

The role emphasizes accurate reporting, adherence to SOPs, and opportunities to develop Power BI capabilities, with a focus on consistent processes and cross-team collaboration.

Competenze

• Strong attention to detail and organisation.
• Comfortable with recurring deadlines and enquiries.
• Willingness to develop Power BI reporting capability.

Mansioni

• System maintenance and sales support.
• Review routine customer price enquiries in Pronto Xi and verify prices.
• Prepare SNP records and maintain audit trail of changes.
• Handle inventory and stock availability enquiries.
• Perform Zoho CRM data quality checks and reconcile with ERP.
• Assist with standard customer information requests and maintaining sales templates.

Conoscenze

Attention to detail

Excel proficiency

Power BI

CRM workflows

Data quality

Communication

Formazione

Relevant tertiary qualification in business/sales/marketing

Strumenti

Zoho CRM

Pronto Xi ERP

Excel

Descrizione del lavoro

Position Purpose:
Provide accurate, responsive operational support to the ANZ Sales Team through routine businesssystem maintenance, sales administration and preparation of recurring sales reports. The position supports reliable day-today execution, data quality and consistent processes, enabling the Sales Support & Data Lead to focus on complex analysis, system development and sales enablement.

Key Responsibilities

• System maintenance & sales support
• Pricing enquiries: Review routine customer price enquiries in Pronto; verify applicable prices, effective dates and customer details; escal
• Special Net Pricing (SNP): Prepare, check and maintain approved SNP records; confirm
  required authorisations and effective dates; retain an audit trail of changes.
• Inventory enquiries: Respond to routine stock availability and item-status enquiries usingapproved systems; refer supply exceptions to relevant teams.
• CRM data checks: Perform Zoho CRM account and contact data quality checks, duplicatereviews, completeness checks and authorised corrections; reconcile
  with ERP records whererequired.
• Sales administration: Assist with standard customer information requests, product/rangedata and maintenance of shared sales records and templates.

Data Reporting & Insights

• Monthly sales deck: Refresh standard sales reporting outputs; populate and format ANZmonthly sales presentation; check consistency with approved sources and deadlines.
• Customer sales-out reports: Prepare routine customer-facing sales-out reporting, includingcurrent versus prior year, trends and product/category views from supplied data.
• Data preparation: Extract, cleanse, reconcile and validate routine datasets using Excel, Power BI and approved reporting sources.
• Reporting controls: Maintain report templates, source references, version control,distribution records and documented validation checks.

Process Documentation & Continuous Improvement

• Follow approved Standard Operating Procedures (SOPs) and elevate process gaps orexceptions to relevant process owner.
• Identify recurring errors, gaps or inefficient processes and recommend practicalimprovements.
• Maintain confidentiality, appropriate access controls and accuracy when handling customer,pricing and commercial information.

Knowledge, Experience & Skill Requirements

Strong attention to detail, organisation and follow-through; comfortable managing recurringdeadlines and enquiries., Confident Excel and Microsoft Office skills; willingness to develop Power BI reporting capability., Ability to learn ERP and CRM workflows (Pronto Xi and Zoho CRM); prior experiencebeneficial but not essential., Clear communication, service mindset and ability to follow documented processes andescalate exceptions., Interest in developing commercial, product and customer knowledge across our brands.

Educational requirements

Relevant tertiary qualification in business, sales, marketing or a related discipline is desirable, Previous experience in account management, territory sales or the automotive aftermarketis highly regarded

Personal Attributes Required

Integrity- acting ethically, putting the organisation's interests before personal interests., Collaborative yet curious and courageous- the ability to function as an effective teammember but also having the curiosity to ask questions and the courage to persist in robustdiscussion with the management team, peers & supervisors, Emotional intelligence- demonstratable self-awareness, self-management and empathymanifested through strong interpersonal skills., Commercial judgment and instinct- the ability to demonstrate good business instinct andacumen and to assimilate and synthesise complex information., Active contribution- must be an active contributor with genuine interest in the companyand its business