Sales Support Associate — Order-to-Deliver & Service

Firefly Electric & Lighting Corporation; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Firefly Electric and Lighting Corporation (FELCO) in Ermita, Manila, is seeking a Sales Support Assistant to coordinate all transactions with cross-functional teams and ensure a smooth order-to-deliver process while delivering excellent customer service to assigned accounts.

You will process sales orders with relevant departments, handle outbound and inbound calls to generate sales, follow up on receivables, and address after-sales inquiries.

Responsibilities

• Processing sales orders with relevant departments.
• Handling outbound and inbound calls to generate sales.
• Following up on receivables.
• Addressing after-sales inquiries.

Job description

Firefly Electric and Lighting Corporation (FELCO) is seeking a Sales Support Assistant in Ermita, Manila. You will administer and coordinate all transactions with cross-functional teams, ensuring a smooth order-to-deliver process and excellent customer service to assigned accounts.

Responsibilities include processing sales orders with relevant departments, handling outbound and inbound calls to generate sales, following up on receivables, and addressing after-sales inquiries.