Sales Support & Order Fulfillment Associate

Firefly Electric & Lighting Corporation; Manila; On-site; PHP 279,000 - 424,000; Full time

Job summary

Firefly Electric & Lighting Corporation in Ermita, Manila is seeking a Sales Support Associate to coordinate with cross-functional teams, process sales orders, and help deliver a seamless customer experience.

The role involves handling inquiries, supporting sales operations, and ensuring timely resolution of post-sale issues for trusted Filipino brands and global partners. Fresh graduates are welcomed and a business-related degree is preferred.

Qualifications

• Bachelor's Degree in any business-related field.

Responsibilities

• Support the sales team by processing and managing sales orders while coordinating with relevant departments to ensure accurate and timely delivery.
• Handle inbound and outbound calls to assist customers, generate sales opportunities, and follow up on accounts receivable.
• Address after-sales concerns and customer inquiries, coordinating with the appropriate departments to ensure timely resolution.
• Provide updates to customers regarding order status and concern resolution to maintain strong client relationships.

Education

Bachelor's Degree in any business-related field

Job description

Firefly Electric & Lighting Corporation in Ermita, Manila is seeking a Sales Support Associate to coordinate with cross-functional teams, process sales orders, and help deliver a seamless customer experience.

The role involves handling inquiries, supporting sales operations, and ensuring timely resolution of post-sale issues for trusted Filipino brands and global partners. Fresh graduates are welcomed and a business-related degree is preferred.