Sales Support Associate

Schneider Electric; Cavite City; Hybrid; PHP 360,000 - 420,000; Full time

Job summary

Schneider Electric is seeking a NAM Inside Service Sales professional in Rosario, Cavite for a hybrid role during US business hours. You will prepare quotes, distribute leads, and manage service requests while ensuring data integrity in the bFS system.

Ideal candidate has a Bachelor’s degree, strong English communication, and experience in sales or customer service. Familiarity with Salesforce/CRM and MS Office is a plus, as is knowledge of Schneider Electric products and service contracts.

Qualifications

• Bachelor’s degree in any 4-year course.
• Willing to work hybrid during US business hours in Rosario, Cavite.
• Excellent English communication & interaction skills.
• Digital savvy with MS Office applications.
• Prior sales or customer service experience is a plus.
• Experience with Salesforce or similar CRM is an advantage.
• Experience in Services and recurring maintenance contracts is a differentiator.

Responsibilities

• Prepare and distribute sales leads and quotes for 1-Phase and 3-Phase opportunities.
• Handle internal/external customer notifications and service requests.
• Manage data quality: identify duplicates and perform cleansing in bFS.
• Create quotes, master agreements, and asset registrations as requested.
• Support NAM Inside Service Sales Manager with administrative tasks.

Skills

English communication

Customer service

Time management

Multi-tasking

Problem solving

Teamwork

Education

Bachelor’s degree

Tools

MS Office

Salesforce/CRM

Job description

What will you do?

• Prepare and distribute sales leads.
• Send e-mail notifications and quotes to the internal and/or external customers for 1-Phase and 3-Phase opportunities.
• Oversee process for service requests making sure they are created and communicated to partner and customer.
• Identify duplicate accounts and opportunities in bFS and work with team to clean data.
• Execute all Strategic Account Sales Representatives’ internal administrative requests, these can include, but are not limited to:
  • Creating quotes for 1-Phase and 3-Phase units
  • Building master agreements
  • Data cleansing
  • Account/Asset registration/revisions
  • Entitlement / Asset information report pull
  • Service/Warranty Certificate
  • International Credit Claims (ICC)
  • Direct Account Request
  • Regional Sales Budget (RSB)
  • Customer invoicing requirements
  • MVS pricing request

• Provide other duties as assigned by NAM Inside Service Sales Manager and Manager of Philippines Service Sales Team

• Bachelor’s degree of any 4-year course
• Must be willing to work on a hybrid setup during US business hours in Rosario, Cavite.
• Excellent English communication & interaction skills
• Digital savvy and knowledge of MS Office applications
• Prior sales or customer service experience is a plus
• Basic knowledge of Schneider Electric portfolio, strong customer relations in Manufacturing segment will be a plus
• Prior experience in Services and recurring maintenance contracts will be a key differentiator
• Experience working with Salesforce or similar CRM is an advantage
• Strong skills in problem solving, time management and multi-tasking
• Proven ability to perform proactively on own initiative, as well as in a team environment

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.