Sales Support

TRI-STAR CARGO EXPRESS INT'L PHILS INC; Parañaque; On-site; PHP 391,000 - 502,000; Full time

Job summary

TRI-STAR CARGO EXPRESS INT'l PHILS INC in Parañaque seeks a Sales Support specialist to assist the sales team by handling customer inquiries and coordinating shipments. The role emphasizes delivering accurate information to international clients and maintaining timely status updates.

You will liaise with freight operations, prepare quotes, and support daily reporting. A BSBA in Export Management and 1–2 years in freight-forwarding customer service are preferred, with strong English communication

Qualifications

• BSBA major in Export Management or related field.
• 1–2 years of customer service experience in freight forwarding.
• Proficient in English with strong communication skills.
• Proficient in MS Office.

Responsibilities

• Communicate with foreign clients proficiently.
• Act as customer service for client inquiries, especially email inquiries.
• Update daily status report of clients.
• Give request rates to clients and sales team for shipments.
• Compile status production reports.
• Accompany sales members on sales calls if needed.
• Get the booking/shipment list and monitoring.
• Perform other duties as assigned by immediate superior.

Skills

English proficiency

Interpersonal skills

Computer literacy

Education

BSBA Major in Export Management

Tools

MS Office

Job description

About the role

Sales Support role in a freight forwarding industry context, providing customer service and administrative support to sales operations.

Key responsibilities

• Communicate with foreign clients proficiently
• Act as customer service for client inquiries, especially email inquiries
• Update daily status report of clients
• Give request rates to clients and sales team for both international and domestic shipments
• Compile status production reports
• Accompany sales members on sales calls if needed
• Get the booking/shipment list and monitoring
• Perform other duties as assigned by immediate superior

About you

• BSBA Major in Export Management or any related course
• At least 1 to 2 years experience with customer service in the freight forwarding industry
• Computer literate
• Interpersonal skills
• Communicate in English proficiently