Sales Supervisor - Palompon, Leyte

Personal Collection Direct Selling Inc.; Leyte; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Staff discounts

On-the-job training

Career advancement

Healthy work-life balance

Job summary

Personal Collection Direct Selling Inc. in Leyte seeks a Sales Supervisor to oversee daily sales operations in Palompon, Leyte, and lead a team of sales associates in a fast-paced retail environment.

You will drive sales performance, ensure excellent customer service, and implement company policies while developing leadership capabilities within the team.

Qualifications

• Supervisory or management experience in retail or consumer products environments.
• Strong leadership and team-management abilities with a focus on staff development.
• Excellent communication and interpersonal skills for customer and team relations.
• Track record of meeting or exceeding sales targets.
• Basic computer skills and familiarity with retail management systems.
• Knowledge of inventory management and stock control practices.
• Ability to work flexible hours, including weekends and public holidays.

Responsibilities

• Supervise and manage daily sales operations to meet targets and objectives.
• Lead, motivate and coach a team of sales associates to deliver excellent customer service.
• Monitor staff performance, provide feedback, and conduct performance reviews.
• Enforce company policies, procedures and visual merchandising standards.
• Handle customer inquiries, complaints and escalations professionally.
• Manage inventory, stock rotation and ordering to ensure product availability.
• Prepare and submit sales reports and performance metrics to management.
• Recruit, train and develop sales staff for a knowledgeable team.
• Participate in promotions and campaigns to drive sales and customer engagement.
• Maintain a safe, clean store environment in compliance with health and safety rules.

Skills

Supervisory experience

Leadership

Communication

Customer service

Sales targets

Inventory management

Retail management systems

Flexible hours

Direct selling knowledge

Tools

Retail management software

Job description

About us

A dynamic retail and consumer products company committed to delivering exceptional value and quality to our customers. We pride ourselves on our innovative direct selling approach and our dedication to building strong, supportive teams that drive business success. Our mission is to create meaningful connections between our products and customers whilst fostering a culture of excellence and professional growth within our organisation.

About the role

We are seeking a Sales Supervisor - Palompon, Leyte to join our team in the Eastern Visayas region on a full-time basis. This is a pivotal management position within our retail and consumer products division, where you will oversee daily sales operations and lead a team of sales associates. As Sales Supervisor, you will be instrumental in driving sales performance, ensuring excellent customer service standards, and implementing company policies and procedures. This role offers the opportunity to make a direct impact on business success whilst developing your leadership capabilities in a fast-paced retail environment.

Key responsibilities

1. Supervise and manage daily sales operations, ensuring the store meets sales targets and operational objectives
2. Lead, motivate and coach a team of sales associates to deliver exceptional customer service and achieve individual and team sales goals
3. Monitor staff performance, provide constructive feedback and conduct regular performance reviews
4. Implement and maintain company policies, procedures and visual merchandising standards throughout the store
5. Handle customer inquiries, complaints and escalations with professionalism and efficiency
6. Manage inventory control, stock rotation and ordering processes to ensure adequate product availability
7. Prepare and submit sales reports, performance metrics and other relevant documentation to management
8. Recruit, train and develop sales staff to ensure a knowledgeable and motivated team
9. Participate in promotional activities and campaigns to drive sales and customer engagement
10. Maintain a safe, clean and welcoming store environment in compliance with health and safety regulations

What we're looking for

1. Proven experience in a supervisory or management role within retail or consumer products, preferably in retail or similar environments
2. Strong leadership and team management skills with the ability to motivate and develop staff
3. Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and team members
4. Demonstrated sales acumen and a track record of achieving or exceeding sales targets
5. Proficiency in basic computer skills and retail management systems
6. Knowledge of inventory management and stock control practices
7. Ability to work flexible hours, including weekends and public holidays as required
8. Customer service excellence and a customer-focused mindset
9. Problem-solving abilities and sound decision-making skills
10. Familiarity with direct selling models or experience in the consumer products sector is advantageous

What we offer

We are committed to supporting the professional growth and wellbeing of our team members. we provide competitive compensation packages, opportunities for career advancement within our expanding retail network, and comprehensive on-the-job training to help you succeed in your role. We foster a collaborative and inclusive work environment where your contributions are recognised and valued. We also offer staff discounts on our product range and encourage a healthy work-life balance. Our supportive management team is dedicated to helping you develop your skills and achieve your career aspirations within our organisation.