SALES SUPERVISOR FOR VENICE GRAND CANAL MALL

Stores Specialists, Inc.; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Flying Tiger Copenhagen in Manila is seeking Sales Supervisors to lead store operations, supervise cashiers and sales staff, ensure promotions align with standards, and maintain great visual merchandising.

The role requires a 4-year business degree, at least one year of related experience, strong leadership and customer service skills, and willingness to work holidays and weekends. You’ll report on sales and help grow the brand's presence in the market.

Qualifications

• 4-year business degree or equivalent.
• At least 1 year of related experience.
• Excellent selling, customer service, and management skills.
• Strong leadership, organizational, and business orientation.
• Experience in retail or fast-food operations preferred.
• Willing to work on holidays and weekends.
• Excellent written and spoken communication skills.

Responsibilities

• Oversee full branch operations and supervise cashiers, sales staff, and others.
• Ensure accurate promotions and maintain store standards and visuals.
• Prepare daily, weekly, and monthly sales reports.
• Recruit, coach, discipline, and train staff.
• Evaluate performance and staff development.
• Maintain inventory and stock levels.
• Enforce health, safety, and cleanliness; ensure policy compliance.
• Motivate retail staff to meet sales targets.
• Handle customer complaints and ensure high service levels.
• Provide insights on buying trends and market opportunities.
• Conduct performance appraisals and plan career paths.
• Resolve staff or customer issues promptly.

Skills

Sales & Customer Service

Leadership

Retail/Store Operations

Communication

Education

Bachelor's degree in Business

Job description

Flying Tiger Copenhagen is looking for Sales Supervisors.

About us:

Flying Tiger Copenhagen is a Danish variety store known for its fun, affordable, and creative products from home decor to stationery and toys. With over 900 stores worldwide, we focus on delivering a unique shopping experience filled with surprises and Scandinavian design at great value.

Duties and Responsibilities:

• Manages the overall operations of the branch; leads in supervising the store operations including the cashiers, sales consultants, and other employees assigned in the store. (e.g utility & security guards)

• Ensure promotions are accurate and in tune with the company’s standards, maintain outstanding store condition and visual merchandising standards.

• Prepares daily, weekly, and monthly sales reports.

• Recruit, coach, counsel, discipline, and train employees

• Evaluate self-on-the-job performance, as well as other staff.

• Maintain inventory and ensure items are in stock.

• Maintain health and safety measures and store’s cleanliness; complete store administration and ensure compliance with policies and procedures.

• Help, drive, motivate, and encourage retail sales staff to achieve sales targets.

• Handle customer complaints, issues, and questions; ensure high levels of customer satisfaction through excellent service.

• Report on buying trends, customer needs, profits, etc; propose innovative ideas to increase market share.

• Conduct personnel performance appraisals to assess training needs and builds career path.

• Deal with all issues that arise from staff or customers (complaints, grievances, etc)

Job Specifications:

• Graduate of 4-year business course

• With at least one (1) year of experience in the same/related field

• With excellent selling and customer service and management skills

• With strong leadership, organizational skills and business orientation

• With extensive experience in retail/fast food operation

• Must be willing to work on holidays and weekends.

• Must be proficient in both oral and written communication.

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