SALES SUPERVISOR FOR AYALA MALLS CENTRAL BLOC- CEBU

Stores Specialists, Inc.; Cebu City; On-site; PHP 279,000 - 502,000; Full time

Job summary

Flying Tiger Copenhagen is seeking a Sales Supervisor to lead store operations, supervise cashiers and sales staff, and ensure promotions align with company standards.

The role requires a 4-year business degree and at least one year of related experience, with strong leadership and customer service skills. Willingness to work holidays and weekends is essential for this position.

Qualifications

• Graduate of a 4-year business course.
• At least 1 year of related experience.
• Excellent selling and customer service and management skills.
• Strong leadership and organizational skills with business orientation.
• Extensive experience in retail/fast food operations.
• Willing to work on holidays and weekends.
• Proficient in both oral and written communication.

Responsibilities

• Oversee branch operations and supervise store staff.
• Ensure promotions align with company standards and maintain store condition.
• Prepare daily, weekly, and monthly sales reports.
• Recruit, coach, counsel, discipline, and train employees.
• Evaluate staff performance.
• Maintain inventory and stock levels.
• Maintain health, safety, cleanliness, and store policies.
• Motivate sales staff to achieve targets.
• Handle customer complaints with excellent service.
• Report buying trends and propose ideas to grow market share.
• Conduct performance appraisals and plan career paths.
• Handle staff/customer issues (complaints, grievances).

Skills

Customer service

People management

Leadership

Organization

Retail experience

Communication

Education

4-year business degree

Job description

Flying Tiger Copenhagen is looking for Sales Supervisors.

About us:

Flying Tiger Copenhagen is a Danish variety store known for its fun, affordable, and creative products from home decor to stationery and toys. With over 900 stores worldwide, we focus on delivering a unique shopping experience filled with surprises and Scandinavian design at great value.

Duties and Responsibilities:

• Manages the overall operations of the branch; leads in supervising the store operations including the cashiers, sales consultants, and other employees assigned in the store. (e.g utility & security guards)

• Ensure promotions are accurate and in tune with the company’s standards, maintain outstanding store condition and visual merchandising standards.

• Prepares daily, weekly, and monthly sales reports.

• Recruit, coach, counsel, discipline, and train employees

• Evaluate self-on-the-job performance, as well as other staff.

• Maintain inventory and ensure items are in stock.

• Maintain health and safety measures and store’s cleanliness; complete store administration and ensure compliance with policies and procedures.

• Help, drive, motivate, and encourage retail sales staff to achieve sales targets.

• Handle customer complaints, issues, and questions; ensure high levels of customer satisfaction through excellent service.

• Report on buying trends, customer needs, profits, etc; propose innovative ideas to increase market share.

• Conduct personnel performance appraisals to assess training needs and builds career path.

• Deal with all issues that arise from staff or customers (complaints, grievances, etc)

Job Specifications:

• Graduate of 4-year business course

• With at least one (1) year of experience in the same/related field

• With excellent selling and customer service and management skills

• With strong leadership, organizational skills and business orientation

• With extensive experience in retail/fast food operation

• Must be willing to work on holidays and weekends.

• Must be proficient in both oral and written communication.

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