Store Operations Leader - Sales, Service & Merchandising

Stores Specialists, Inc.; Santa Rosa; On-site; PHP 220,000 - 300,000; Full time

Job summary

Flying Tiger Copenhagen is seeking Sales Supervisors to oversee branch operations, lead cashiers and sales staff, and ensure top-tier customer service. The role emphasizes promotions accuracy, inventory control, and reporting while maintaining store standards and safety.

The successful candidate will have a 4-year business degree, at least 1 year in retail or related fields, and proven leadership and communication skills. Flexibility to work holidays and weekends is required.

Qualifications

• Graduate of a 4-year business course.
• At least one year of related experience.
• Excellent selling, customer service, and management skills.
• Strong leadership and organizational abilities.
• Extensive experience in retail/fast food operations.
• Willing to work on holidays and weekends.
• Proficient in oral and written communication.

Responsibilities

• Manage the branch operations and supervise cashiers, sales consultants, and other staff.
• Ensure promotions are accurate and aligned with company standards; maintain store condition and visual merchandising.
• Prepare daily, weekly, and monthly sales reports.
• Recruit, coach, counsel, discipline, and train employees.
• Evaluate staff performance and potential career progression.
• Maintain inventory and ensure items are in stock.
• Enforce health, safety, and store cleanliness; ensure policy compliance.
• Motivate retail staff to achieve sales targets.
• Handle customer complaints and ensure high levels of customer satisfaction.
• Provide insights on buying trends and store performance.

Skills

Customer service

Sales

Leadership

Communication

Retail management

Education

4-year business course

Job description

Flying Tiger Copenhagen is seeking Sales Supervisors to oversee branch operations, lead cashiers and sales staff, and ensure top-tier customer service. The role emphasizes promotions accuracy, inventory control, and reporting while maintaining store standards and safety.

The successful candidate will have a 4-year business degree, at least 1 year in retail or related fields, and proven leadership and communication skills. Flexibility to work holidays and weekends is required.