Sales Supervisor

924 Hellmann Shared Service Center Inc.; Pasay; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Hellmann is seeking a Regional Sales Supervisor Asia Pacific to manage sales activities in the regional shared service center Asia Pacific. The role focuses on building opportunities, supporting presentations, and driving performance improvements across the APAC region.

Ideal candidates hold a Bachelor’s degree in international logistics, fluent English, and have substantial experience (8+ years) with 3+ years in people management, plus strong analytical and MS Office skills for KPI tracking and

Qualifications

• University/Bachelor’s degree in international logistics or related field.
• Fluent in English; other languages beneficial.
• 8 years of work experience; 3 years people management.
• Strong analytical and organizational skills.

Responsibilities

• Lead regional sales activities for Asia Pacific in the SSC setting.
• Prepare and present performance analyses and support quarterly reviews.
• Design and implement SOPs with effective follow-through.
• Manage internal and external stakeholder expectations and service levels.
• Drive KPI monitoring and continuous improvement with cross-functional teams.

Skills

People management

Analytical

Communication

Cross-cultural communication

Education

Bachelor’s degree in international logistics

Tools

Microsoft Office

Job description

About Us: Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10,000 employees in more than 200 locations worldwide. For the better. Together.

The regional Sales supervisor Asia Pacific is a crucial position to manage the sales activities in Regional shared service center Asia Pacific.

Key Tasks

• Daily operation tasks handling including not limited to comer quotation Interface and create opportunity with designated account in both operation control and quotation services
• Support the preparation of presentation material & analysis and attend Regular Performance Review Meetings
• Fully design SOPs, ensure their Implementation & follow up
• Manage internal and external customer expectations and align with our capabilities and service levels
• Analyze the performance & quality via KPI and business partner’s feedback and determine gaps
• Work with internal service / support departments to achieve KPI goals
• Initiate and drive continuous improvement activities
• Daily workload arrangement and balance within the team
• Support SSC sales manager to build up an effective team, coach and develop team members, monitor performance on daily basis and timely communicate/escalate to improve, regular report performance in a structural way, complete assigned projects successfully.
• All tasks including but not limited to above all

Competencies – Leadership

• Ability for systematic and rational analysis to identify the root cause of problems
• Ability to influence and convince others in a way that results in acceptance and agreement
• Ability to lead and develop high performing teams
• Ability of effective people management through KPI setting and measurement
• Ability to communicate openly and confidently
• Effective listening in various cultural environment
• Willingness to engage in constructive confrontation
• Willingness to challenge the status quo and to drive innovation and change
• Capable to generate creative ideas/solutions
• Ability to manage the conflict and good at change management

Competencies – Business

• Customer relationship building and alignment skills
• Operationally focused
• Analytical and organizational skills
• Ability to establish a successful long-term business partnership with internal and external customers
• Credibility
• Is familiar with entrepreneurial and strategic matters
• Strong decision making capabilities and high accountability: Customer focus (monitors customer expectations continuously and is willing to adapt own activities/procedures)

Competencies – Personal

• Communication and inter-personal skills: Outgoing, self-motivated, organized, focused, goal driven and able to manage him-/herself
• Self propelled but in line with account development strategy.
• High commitment and positive attitude in the face of setbacks and obstacles
• Be authentic, approachable, open and honest.
• Ability to communicate openly and confidently
• Ability to coordinate efforts/resources within and across boundaries to deliver goals
• Ability and willingness to effectively live and manage the matrix organization
• Ready to take personal accountability for achieving individual and shared goals
• Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct

Educational Background / Work Experience

University / Bachelor’s degree in international logistics or freight forwarding apprenticeship 8 years work experience preferred in an international environment 3 years of people management experience (minimum)

Language Skills

Fluent in English (written and spoken) Other languages (written and spoken) beneficial

Computer Literacy

Advanced understanding and capability in Microsoft office (Word, Excel, Powerpoint, Projects, Visio)

Decision making authority

Decision making authority Decision authority as delegated by the direct manager in accordance with Hellmann regulations

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

We are a family business for over 150 years. All these years we have relied on our exceptional people in the global Hellmann FAMILY and their unmatched passion and energy to serve our customers. Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive! Our Promise does not only include a mission, our values and leadership principles, but also our vision "For the better. Together." It manifests our unique Hellmann culture as the foundation for all our actions and decisions. You will find a diverse and inclusive culture, where you are embraced and respected for who you are. We want you to feel valued, supported, and inspired.