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924 Hellmann Shared Service Center Inc.; Manila; On-site; PHP 650,000 - 850,000; Full time

Job summary

924 Hellmann Shared Service Center Inc. in Manila seeks a Specialist to provide expertise in international logistics and to support air and sea freight export/import operations on site.

You will collaborate with colleagues from diverse cultural backgrounds and ensure timely, high-quality results in daily operations. The role requires fluent English, excellent communication, and a proactive, adaptable approach to changing processes and workloads.

Qualifications

• Fluent in English (written and spoken).
• Experience in international logistics or freight forwarding preferred.
• Strong communication in an international environment.

Responsibilities

• Support end-to-end air and sea freight export/import operations.
• Collaborate with colleagues from diverse cultural backgrounds, including via phone.
• Deliver high-quality performance in daily operations and adapt to changes.

Skills

Communication skills

Customer service

Air freight

Sea freight

Export/Import ops

Cultural adaptability

Time management

Problem solving

Proactive approach

Under pressure

Tools

CargoWise One

Microsoft Excel

MS Office

Job description

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

The Specialist is dedicated to providing expertise in a specific area, supporting the organisation's objectives through the application of specialised knowledge and skills. This role focuses on delivering high quality results in their area of expertise and contributing to strategic initiatives.

Skills and Competencies

• Excellent communication and customer service skills
• Demonstrates strong communication capabilities in an international environment.
• Knowledge of end-to-end air and sea freight export/import operations.
• Collaborate effectively with individuals from diverse cultural backgrounds, including through telephone communication.
• Demonstrates effective time management skills to consistently meet deadlines
• Demonstrates a proactive approach by anticipating potential issues and recommending alternative solutions.
• Ability to work under pressure to cope with periods of high workload and tight timelines.
• Adapt quickly to changes in process, scope, or arrangements.
• Consistently deliver high-quality performance in daily operations.

Preferred Educational Background / Work Experience

• Work experience in international logistics or freight forwarding
• 3 years of experience in air freight and sea freight operation

Language Skills

• Fluent in English (written and spoken)
• Other languages (written and spoken) beneficial

Computer Literacy

• Microsoft Office
• Microsoft Excel - advanced skills
• CargoWise One experience is an advantage.

Working Condition

• Onsite
• Work Available to work flexible schedules, including overnight (graveyard) shifts.
• Available to work on rest days and holidays if required.
• Willing to work overtime as required.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, we are a family business for over 150 years.

Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive! Our Promise does not only include a mission, our values and leadership principles, but also our vision "For the better. Together." It manifests our unique Hellmann culture as the foundation for all our actions and decisions.

You will find a diverse and inclusive culture, where you are embraced and respected for who you are. We want you to feel valued, supported, and inspired.

You did not find the right position for you? Join our Talent Community and we'll get in touch if there's a role that could be a good fit for you.