A customer service company in Quezon City seeks a Supervisor to oversee daily operations and ensure excellent service. Responsibilities include managing staff performance, monitoring sales and inventory, and resolving customer issues. The ideal candidate will have 1-3 years of experience in a supervisory role, strong leadership, and communication skills. This position requires a flexible schedule and the ability to enforce company policies. Join a dynamic team committed to service excellence.
Qualifications
1–3 years of supervisory or team lead experience.
Strong leadership and communication skills.
Customer-service oriented.
Responsibilities
Supervise daily operations and staff performance.
Ensure excellent customer service and smooth workflow.
Monitor sales, inventory, and cash handling.
Enforce company policies and standard operating procedures.
Resolve customer concerns and operational issues.
Assist in staff training, coaching, and scheduling.
Prepare basic reports and coordinate with management.
Skills
Strong leadership
Communication skills
Customer service orientation
Job description
Job Descriptions:
Supervise daily operations and staff performance
Ensure excellent customer service and smooth workflow
Monitor sales, inventory, and cash handling
Enforce company policies and standard operating procedures
Resolve customer concerns and operational issues
Assist in staff training, coaching, and scheduling
Prepare basic reports and coordinate with management
Qualifications
At least 1–3 years of supervisory or team lead experience
Strong leadership and communication skills
Customer-service oriented
Basic knowledge of operations, inventory, and cash control