Sales Supervisor

Ginga Agrifood Manufacturing Enterprises Inc.; Cebu City; On-site; PHP 246,000 - 335,000; Full time

Job summary

Ginga Agrifood Manufacturing Enterprises Inc. is seeking a Store Supervisor to oversee daily retail operations and lead a team of sales executives and coordinators toward meeting sales targets.

You will coach staff, manage stock levels, ensure customer service excellence, and implement company policies while maintaining visual merchandising and accurate reporting for management.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field is required.
• Minimum 2–3 years of supervisory experience in retail or FMCG.
• Strong leadership, communication, and customer service skills.
• Proficiency in POS systems, inventory control, and Microsoft Excel.
• Candidates who can start immediately are preferred.

Responsibilities

• Supervise the daily operations of the retail store or outlet.
• Lead, coach, and monitor the performance of retail sales executives and sales coordinators.
• Ensure monthly and daily sales targets are achieved.
• Provide excellent customer service and resolve customer concerns professionally.
• Monitor product availability, stock levels, and coordinate replenishment with the warehouse.
• Conduct reconciliation and ensure accurate sales reporting.
• Maintain proper visual merchandising and store cleanliness.
• Prepare sales, inventory, and staff performance reports for management.
• Implement company policies, promotions, and operational procedures.
• Train new employees on product knowledge, sales techniques, and customer service standards.

Skills

Supervisory experience

Leadership

Customer service

POS systems

Inventory control

Microsoft Excel

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

POS systems

Microsoft Excel

Inventory control

Job description

Supervise the daily operations of the retail store or outlet, leading and coaching retail sales executives and sales coordinators to achieve monthly and daily sales targets.

Key responsibilities

• Supervise the daily operations of the retail store or outlet

• Lead, coach, and monitor the performance of retail sales executive and sales coordinator

• Ensure monthly and daily sales targets are achieved

• Provide excellent customer service and resolve customer concerns professionally

• Monitor product availability, stock levels, and coordinate replenishment with the warehouse

• Conduct reconciliation and ensure accurate sales reporting

• Maintain proper visual merchandising and store cleanliness

• Prepare sales, inventory, and staff performance reports for management

• Implement company policies, promotions, and operational procedures

• Train new employees on product knowledge, sales techniques, and customer service standards

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field

• At least 2–3 years of supervisory experience in retail or FMCG

• Strong leadership, communication, and customer service skills

• Proficient in POS systems, inventory control, and Microsoft Excel

• Can start immediately