Area Sales Supervisor

KEDS Philippines; Philippines; On-site; PHP 500,000 - 700,000; Full time

Job summary

KEDS Philippines is seeking a Sales Supervisor to drive attainment of the assigned area’s sales quota while ensuring efficient operations and strong customer service. The role covers manpower planning, staff development, inventory control, and brand execution across stores.

The candidate should have a background in retail with at least 3 years in a supervisory capacity, and be proficient in MS Office. Strong leadership, analytical skills, and excellent communication are essential for success.

Qualifications

• Graduate in Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
• 3 years minimum work experience in retail for supervisor level.
• Knowledge in store operations, merchandising, visual merchandising and inventory management.
• Proven performance in store operations.
• Strong analytical and problem-solving skills; good conflict/feedback management.
• Proven sales ability and customer service skills.
• Proficient in MS Office applications.
• Excellent communication and interpersonal skills.
• Positive and passionate attitude towards work.
• Strong leadership and people management skills.

Responsibilities

• Formulates strategies to achieve the team’s monthly quota.
• Submits periodic reports to the Store Operations Manager.
• Analyzes and solves problems as needed.
• Conducts store visits; assesses competitors and market.
• Implements excellent customer service standards.
• Collaborates with brand coordinators on sales targets and merchandise to reach brand quota.
• Ensures proper manpower planning, hiring, training and evaluation.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Customer service

Sales ability

Merchandising

Inventory management

Store operations

Staff training

Hiring

Scheduling

Performance evaluation

Conflict/feedback handling

MS Office

Education

Bachelor’s degree in Economics / Business / Marketing / Commerce or equivalent

Tools

MS Office

Job description

JOB SUMMARY

Accountable for the attainment of sales quota of assigned area by ensuring that the operations and manpower are being manage efficiently.

JOB DESCRIPTION

On Sales Attainment

• Formulates strategies and solutions to ensure achievement of team ‘s monthly quota.
• Submits periodic reports to the Store Operations Manager.
• Analyzes and solves problems as needed.
• Conducts store visits and assesses competitors and market.
• Implements excellent standard of customer service.
• Works with brand coordinators regarding sales targets, merchandise and in coming up with strategies to attain brand quota.

Manpower Management

• Ensures proper manpower planning, hiring, monitoring, training and evaluation.
• Checks, approves and monitors store personnel working schedule.
• Evaluates performance of store staff and recommends promotion, regularization, and other movements or actions.
• Initiates training needed to improve staff performance.
• Works with Store Coordinators in hiring store/sales staff.
• Monitors Supervisors and OICs to implement company policy and procedure.
• Resolves issues and recommends disciplinary actions as needed.
• Disseminates information and conducts office day meeting.

Inventory, Cash, and other Assets Management

• Ensures prescribed control systems are in place and identifies weaknesses and recommends solutions.
• Solves stock management problems.
• Orients stores on policies and procedures for uniform implementation.
• Coordinates with the Audit Department regarding physical count, reconciliation etc.
• Ensures cost effective management of supplies and proper use of store properties.

Image Maintenance

• Ensures consistent and timely image implementation in the stores.
• Coordinates with Store Planning & Visual Merchandising departments regarding due maintenance and repair works.

Other Administrative Functions

• Assists the Store Operations Manager in liaising with mall leasing department.
• Coordinates with suppliers, contractors, banks and other outside agencies as required.

JOB REQUIREMENTS

• A Graduate of Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent
• At least 3 years minimum work experience in retail for the Supervisor level
• With knowledge in all facets of store operations, merchandising, visual merchandising and inventory management
• With proven excellent performance in store operations
• Analytical, has good problem solving skills, good conflict/feedback management
• Has proven sales ability and customer service skills
• Well-versed in MS Office applications
• Good communication and interpersonal skills
• Positive and passionate attitude towards work
• Excellent leadership and people handling skills