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Full Chance Philippines Inc seeks a Sales Assistant to support the Senior Manager by coordinating orders, deliveries, and project progress. The role acts as a bridge between customers and internal teams to ensure timely updates and accurate records.
You will work across Production, Engineering, Quality, Planning, Warehouse, and Finance, handling inquiries, tracking milestones, and maintaining databases. Fresh graduates welcome; strong Office skills and multitasking are essential.
The Sales Assistant provides administrative and coordination support to the Senior Manager by monitoring customer orders, deliveries, project progress, and account-related activities. The role serves as a liaison between customers and internal departments to ensure timely updates, smooth execution of requirements, and efficient follow-up of action items while maintaining accurate records and documentation.
Bachelor's Degree in Business Administration, Marketing, Engineering, or any related field. Fresh graduates are welcome to apply.
Experience in sales support, customer service, project coordination, administrative support, or manufacturing operations is an advantage.
Good communication and interpersonal skills.
Strong organizational, coordination, and multitasking abilities.
Ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
Detail-oriented, proactive, and capable of handling urgent situations effectively.
Ability to coordinate and work collaboratively with various departments, including Production, Engineering, Quality, Planning, Warehouse, and Finance.
Basic knowledge of manufacturing processes is an advantage.
Proficient in Microsoft Office applications and standard office tools.
Assist the Senior Manager in handling customer inquiries, account-related concerns, and project requirements.
Support day-to-day coordination between customers and internal departments to ensure smooth execution of customer requirements.
Monitor customer orders, production schedules, delivery commitments, and shipment status, and provide timely updates to the Senior Manager.
Coordinate with Production, Planning, Warehouse, Quality, and other departments to ensure on-time delivery and fulfillment of customer requirements.
Track project milestones, action items, and customer requirements to ensure timely completion.
Assist in managing customer accounts by maintaining regular communication and monitoring ongoing requirements.
Assist in handling customer concerns and complaints by coordinating with relevant departments and monitoring corrective actions until closure.
Maintain and update customer databases, sales records, project trackers, delivery monitoring reports, and related documentation.
Support the Senior Manager in monitoring key customer accounts, projects, and operational activities.
Perform administrative, coordination, and project support functions as assigned by the Senior Manager and Management.
Multitasking and Prioritization
Cross-Functional Coordination
Customer Service and Account Support
Delivery and Project Monitoring
Communication and Interpersonal Skills
Time Management and Organization
Attention to Detail
Problem Solving and Follow-up
Teamwork and Collaboration
Ability to Handle Multiple Priorities in a Fast-Paced Environment