Sales Ops & Order Support Specialist

Rare Global Food Trading Corp.; Parañaque; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

HMO

Paid Leave Credits

Company Events

Job summary

Rare Global Food Trading Corp. in Parañaque City seeks a capable Sales Support & Order Management professional to handle customer orders from receipt to delivery.

You will respond to inquiries, coordinate with Logistics/Warehouse for on-time fulfillment, and maintain accurate records and documentation. Responsibilities include preparing sales reports, monitoring payments, and resolving discrepancies with relevant departments.

Qualifications

• Bachelor's degree in business, marketing, sales, or a related field.
• Experience in sales support, sales operations, customer service, order management, or related roles.
• Familiarity with CRM and order management systems is a plus.
• Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.
• Strong organizational, time management, and communication skills.
• Customer-focused with good problem-solving abilities.
• Willing to work onsite in Santana Grove, Sucat, Parañaque City.

Responsibilities

• Receive, process, and monitor customer sales orders accurately and within the required timelines.
• Respond to customer inquiries, requests, and concerns in a professional and timely manner.
• Coordinate with Logistics and Warehouse teams to ensure accurate order fulfillment and on-time delivery.
• Follow up on pending orders, delivery schedules, and unresolved customer concerns.
• Maintain accurate and updated customer records, sales documents, and transaction histories.
• Prepare sales reports, summaries, and other documentation required by management.
• Monitor order status, payment receipts, and pending transactions.
• Follow up on outstanding transactions and coordinate with relevant departments to resolve discrepancies.
• Identify gaps or issues in sales processes and suggest improvements.

Skills

CRM systems

Order management

Sales processes

Excel

PowerPoint

Education

Bachelor's Degree in Business Administration, Marketing, Sales Management, or a related field

Tools

CRM systems

Order management systems

Microsoft Office (Excel, Word, PowerPoint)

Job description

Rare Global Food Trading Corp. in Parañaque City seeks a capable Sales Support & Order Management professional to handle customer orders from receipt to delivery.

You will respond to inquiries, coordinate with Logistics/Warehouse for on-time fulfillment, and maintain accurate records and documentation. Responsibilities include preparing sales reports, monitoring payments, and resolving discrepancies with relevant departments.