Sales Operations & Proposals Specialist

Xerox Philippines; Cebu City; On-site; PHP 279,000 - 424,000; Full time

Job summary

Xerox Philippines is seeking a Sales Business Specialist to provide back-office support for the sales organization, including processing orders, proposals, and reporting.

You will work with internal and external stakeholders, maintain customer relationships, and help streamline workflows on a Monday–Friday schedule.

Candidates should have at least 1 year in customer service, strong English skills, and proficiency in MS Office.

Qualifications

• Strong English communication skills (85% proficiency).
• Proficient in MS Office and web-based tools.
• Adaptable to changes in tasks, processes, and work environment.
• Effective communicator with internal and external stakeholders.
• Strong customer relationship management skills.
• Team player with ability to give and receive constructive feedback.
• Process improvement mindset; able to challenge and enhance workflows.
• Strong multitasking and prioritization with sense of urgency.
• Detail-oriented and accurate in execution.
• Self-starter, proactive, and resourceful.
• 1+ year customer service or related experience required.
• Sales experience is a plus.

Responsibilities

• Back office transactional support for Xerox sales organization.
• Works together with all Xerox stakeholders to ensure questions and issues are solved properly.
• Prioritize work in accordance to the sales teams and business’ expectations.
• Order processing, preparation, and tracking.
• Assists in the creation of proposals for customers.
• Provides customer service to both internal and external stakeholders.
• Functions as a facilitator to engage other departments.
• Assists in the creation of various reports.
• Manages limited customer relationships and assists the sales team with task-oriented requests.
• Performs all other administrative duties as assigned to free-up the sales team’s time to sell.

Skills

Strong English communication

Customer relationship management

Multitasking

Detail-oriented

Team player

Proactive

Self-starter

Prioritization

Tools

MS Office

Job description

Xerox Philippines is seeking a Sales Business Specialist to provide back-office support for the sales organization, including processing orders, proposals, and reporting.

You will work with internal and external stakeholders, maintain customer relationships, and help streamline workflows on a Monday–Friday schedule.

Candidates should have at least 1 year in customer service, strong English skills, and proficiency in MS Office.