Sales Operations & Analytics Specialist

Xerox; Cebu City; On-site; PHP 335,000 - 603,000; Full time

Job summary

Xerox is seeking a Sold Supplies Sales Specialist to provide administrative and operational support across pricing, order management, inventory monitoring, reporting, and reseller engagement. You will help drive sales performance and ensure a positive customer and reseller experience.

You’ll gain exposure to pricing processes, inventory management, and reporting while collaborating with cross-functional teams across the Americas region and global sales support.

Qualifications

• Bachelor’s degree preferred.
• Experience in Sales Support, Order Management, Customer Service, or related functions.
• Strong analytical and problem-solving skills.
• Excellent written communication and email management skills.
• Strong attention to detail and organizational abilities.
• Proficiency in Microsoft Excel and reporting tools.
• Ability to manage multiple priorities and deadlines.
• Positive attitude and strong teamwork skills.
• Experience with Oracle, Salesforce, or similar business systems preferred.

Responsibilities

• Develop discount price quotes in partnership with Sold Supplies Account Managers.
• Create, manage, and monitor SME activity and utilization.
• Provide daily updates on direct orders and order status.
• Manage first-level escalations related to order management and inventory concerns.
• Support inventory reporting and backlog management activities.
• Monitor reseller websites to ensure accurate product listings.
• Track and consolidate month-to-date sales performance against targets.
• Communicate with resellers and customers regarding inquiries and support requests.
• Provide backup coverage for sales resources during planned absences.
• Manage SharePoint collections and reseller-related information.
• Support monthly, quarterly, and ad hoc reporting requirements.
• Perform audits and quality assurance reviews for operational reporting.
• Coordinate with pricing, order management, and other support teams to improve processes and share best practices.
• Assist with training development and continuous improvement activities.

Skills

Analytical thinking

Problem solving

Written communication

Email management

Attention to detail

Organizational skills

Multitasking

Teamwork

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Salesforce

Oracle

Job description

Xerox is seeking a Sold Supplies Sales Specialist to provide administrative and operational support across pricing, order management, inventory monitoring, reporting, and reseller engagement. You will help drive sales performance and ensure a positive customer and reseller experience.

You’ll gain exposure to pricing processes, inventory management, and reporting while collaborating with cross-functional teams across the Americas region and global sales support.