Sales Operations Coordinator

brightwheel; Philippines; Remote; PHP 350,000 - 550,000; Full time

Job summary

Brightwheel, the leading early-education platform, is hiring for a customer operations role in a distributed team. You will manage a high volume of order processing, resolve issues, and serve as the front line for customer and internal questions.

Proficiency in Google Sheets/Excel, strong English communication (US-facing preferred), and comfort with AI tools to speed work while maintaining accuracy are essential.

Qualifications

• Experience handling high-volume order processing and data entry.
• Proficient in Google Sheets or Excel for data quality.
• Able to learn new software quickly with minimal guidance.
• Experience communicating with customers in English (US-facing preferred).

Responsibilities

• Process purchases and resolve order issues to ensure on-time delivery.
• Serve as front line for customer and internal questions.
• Maintain accurate records for customers and processes.
• Identify efficiency improvements and surface opportunities.

Skills

Attention to detail

Google Sheets/Excel

Professional English

Adaptability to AI tools

High-volume task management

Tools

Google Sheets

Excel

ChatGPT/Claude

Job description

Brightwheel, the leading early-education platform, is hiring for a customer operations role in a distributed team. You will manage a high volume of order processing, resolve issues, and serve as the front line for customer and internal questions.

Proficiency in Google Sheets/Excel, strong English communication (US-facing preferred), and comfort with AI tools to speed work while maintaining accuracy are essential.